Student Support Advisor

2 months ago


Lagos, Lagos, Nigeria Workforce Group Full time

Job Description

  • We are seeking a skilled and experienced Student Support Advisor for its client. A bi-lingual English and French individual to provide one to one student support to undergraduate students benefitting from the Frontline Workers Initiative scholarship program studying in their home country or abroad.
  • The ideal candidate must be efficient, detail-oriented, and skilled in developing and maintaining internal and external relationships with a background in academic and pastoral student support at an undergraduate level.
  • This role is an integral part of the Frontline Workers Initiative, a philanthropic university undergraduate scholarship program for children of eligible company employees. The FLWi supports students across five countries Cameroon, Cote d'Ivoire, Nigeria, Rwanda and Zambia.
  • This role will include engagement with Company employees, students, university employees including academic personnel, registrar and bursars and a third-party education consultancy who manage the scholarship application and selection processes.

Duties

  • Provides guidance and mentoring to scholarship students in order to monitor progress, ensure academic success and direct them to locally-available resources for assistance through regular check-ins with students
  • Monitors academic performance through official university reports/student portal and raise concerns if student is at risk of failing to meet terms of scholarship
  • Provides recommendations on remedial action and produce a personalised report for students at risk of losing their scholarships through poor academic performance
  • Builds effective relationships with Bursar/Registrar at FLWi student universities to ensure good communication and issue resolution
  • Supports onboarding on new scholarship students in partnership with program administrator
  • Prepares international students for move overseas and support international students with visa application process and documentation.
  • Provides general support and problem solving for student queries or concerns
  • Communicates with parents/guardian of student on a regular basis to ensure they are engaged with the program and their childs progress
  • Maintains comprehensive records within program project management software current system is Nifty
  • Provides student updates for internal presentations and external publications
  • Provide flexibility in working hours to accommodate student availability especially international students who are currently based in UK, Canada and Australia time zones
  • Provides regular updates to line manager on student progress and challenges

Requirement and competency

  • BSc / HND
  • Proven experience in supporting undergraduate university students with academic and pastoral support
  • Familiar with the operation of university bursar/registrar departments and academic procedures
  • Confident in supporting students across a wide range of topics
  • Knowledge of student visa processes for international study
  • Familiarity with overseas education/academic systems would be advantageous
  • Bi-lingual – French and English
  • Accurate record keeping
  • Outstanding communication and interpersonal skills
  • Time management, multitasking, and flexibility
  • Excellent organizational skills
  • Accuracy and attention to detail
  • Proactive approach to problem-solving and process improvement
  • Outstanding relationship building and management skills.


  • Lagos, Lagos, Nigeria Trav4College Full time

    Role DescriptionThis is a full-time hybrid role for an International Student Advisor at Trav4College, located in Lagos with flexibility for remote work.The International Student Advisor will be responsible for providing student counseling, communication with international students, managing international education programs, and ensuring...

  • Enrollment Advisor

    5 days ago


    Lagos, Lagos, Nigeria EF Academy Full time

    Enrollment Advisor EF Academy International Boarding Schools is seeking a highly motivated and experienced Enrollment Advisor to join our team. As an Enrollment Advisor, you will play a critical role in expanding and marketing our international boarding school, driving the recruitment of African students to our campuses in Oxford, New York, and...


  • Lagos, Lagos, Nigeria Univacity Full time

    Student Placement Officer Student Placement Officer Join our dynamic and phenomenal sales team at a fast-growing EdTech startup as a Student Placement Officer. As a key member of our team, you will be responsible for supporting our partner recruiters and students throughout the admission process. About the Team The Student Placements team is...


  • Lagos, Lagos, Nigeria Univacity Full time

    About the TeamThe Student Placements team oversees the complete admission process for our recruiters and their students starting from admission inquiries till the student is enrolled in our partner institutions.This team plays a significant role in supporting our partner recruiters to maximize the revenue of their business.The team will support the...


  • Lagos, Lagos, Nigeria Adventus Full time

    University Representative We are seeking a highly motivated and enthusiastic University Representative to join our team in Nigeria. As the face of one of our premium partner universities based in the UK, you will promote their programs, assist prospective recruiter agencies and students through the application process, and foster strong relationships with...


  • Lagos, Lagos, Nigeria Phillips Outsourcing Services Nigeria Limited Full time

    ABOUT THE COMPANYhillips Outsourcing Services Nigeria Limited has been in existence for over 13 years. We have a vast experience in the outsourcing business as we currently manage resources for major clients in all sectors of the Nigerian economy. In addition, our prolific manpower cuts across the 36 states in Nigeria. Our framework is developed to fully...


  • Lagos, Lagos, Nigeria Workforce Group Full time

    Job DescriptionThis role will support the Frontline Workers Initiative by providing high-quality administrative support across a wide range of critical program areas and include engaging with company employees, students, student support advisor, university registrar and bursars, student service providers including travel, immigration and accommodation and a...

  • Coating Advisor-Lagos

    3 weeks ago


    Lagos, Lagos, Nigeria Willers Solutions Limited Full time

    ABOUT THE COMPANYOur mission is to deliver tangible business solutions to our clients that is consistent with value maximisation, innovation and integrity, leveraging our pool of competent and inspired personnel.Our guiding philosophy is predicated on the premise that what most companies and individuals have in common is either the dissatisfaction with their...


  • Lagos, Lagos, Nigeria Wigwe University Full time

    ABOUT THE COMPANYWigwe University is a University built on the vision of a shared future. We have a Vision to ignite Africa's potential for prosperity, nurture thoughtful fearless leaders, and become the leading university in Africa.We aim to set a new standard of educational distinction for our continent, students and educators, and nurture the next...

  • Business Advisor

    2 months ago


    Lagos, Lagos, Nigeria Technoserve Full time

    ABOUT THE COMPANYTechnoServe works with enterprising men and women in the developing world to build competitive farms, businesses and industriesJOB SUMMARYQualifications Bachelor's degree in Business Administration, Economics, Supply Chain Management, or other related discipline, with 3 years' experience in food processing, agribusiness, or supply chain...

  • Marketer

    2 weeks ago


    Lagos, Lagos, Nigeria LEAD Enterprise Support Company Limited Full time

    Job OverviewOur client, an Educational Institute is seeking a dynamic and result-driven professional to join their team at the Lagos Centre as a Marketer.The successful candidate will be responsible for developing and implementing marketing strategies to deepen the mobilization of participants in all executive programmes, increase student enrollment in...


  • Lagos, Lagos, Nigeria TechnoServe Full time

    Job Summary:Reporting to the Regional Business and Certifications Manager, the Business Advisor will deliver capacity-building efforts targeted at improving the profitability of cashew processors and other emerging value chain enterprises such as local equipment repair services and manufacturers, supply chain management companies, and by-product processors....


  • Lagos, Lagos, Nigeria Lagoon Hospitals Full time

    The Enterprise Application Support Intern will assist in maintaining, troubleshooting, and supporting a range of enterprise applications.This role is ideal for recent graduates or students pursuing a degree in computer science, information systems, or related fields who are eager to gain hands-on experience in application support within a dynamic and...

  • Contracts Advisor III

    3 weeks ago


    Lagos, Lagos, Nigeria Amaiden Energy Nigeria Full time

    MAIN FUNCTIONSThe Contracts Advisor supports or leads the implementation of project contracting. This may include strategy and planning work during early project development phases, contractor qualification, leading and managing commercial aspects of Pre-front end engineering design FEED / FEED / Engineering, Procurement and Construction EPC contract...

  • NYSC Corp Member

    4 days ago


    Lagos, Lagos, Nigeria The Riverbank School Full time

    Teacher Assistant Join our team as a Teacher Assistant and play a vital role in shaping the minds of our students. As a key member of our educational team, you will provide support to our teachers and contribute to the development of our students. Classroom Assistance: Assist teachers in maintaining a positive and productive learning environment. Lesson...


  • Lagos, Lagos, Nigeria Howbury School Lagos Full time

    ResponsibilitiesProvide high-quality education and support to students with special educational needsDevelop and implement personalized learning plans PLPs for each studentCollaborate with colleagues to ensure inclusive practices and supportAdapt curriculum materials to meet individual student needsAssess and track student progress, reporting to parents and...

  • Business Studies

    4 days ago


    Lagos, Lagos, Nigeria British International School Full time

    Job Title: Business Studies Teacher Join our team of dedicated educators and contribute to the academic success of our students. Responsibilities Plan and deliver engaging lessons to IGCSE and AS/A Level students, tailoring your approach to meet the needs of all learners and the curriculum requirements. Create a stimulating learning environment that...

  • Yoruba Teacher

    1 day ago


    Lagos, Lagos, Nigeria Lovebeams Educational Centre Full time

    Teacher Position at XYZ Education Join our team of dedicated educators and make a difference in the lives of our students. Job Summary We are seeking a qualified and experienced teacher to join our faculty. As a teacher at XYZ Education, you will be responsible for creating a supportive and inclusive learning environment that fosters academic excellence and...

  • Biology Teacher

    6 days ago


    Lagos, Lagos, Nigeria Divine Infinity College Full time

    ResponsibilitiesTeach Biology to middle or high school students, develop lesson plans, conduct interactive lab sessions, assess student performance, and foster a positive learning environment.Collaborate with faculty, attend meetings, and participate in school activities to support educational objectives and promote students' interest in biological...

  • Music Teacher

    2 months ago


    Lagos, Lagos, Nigeria Stella Maris School, Abuja Full time

    ABOUT THE COMPANYWELCOME TO STELLA MARIS SCHOOLSStella Maris School, Abuja, is a very successful and flourishing co-educational private school in the heart of Abuja. We are academically selective and highly so, with everyone being above the average.From the very first moment a child enters the school, they will benefit from an excellent academic education...