Director of Operations
3 weeks ago
ABOUT THE COMPANY
United Nigeria Airlines Company Ltd is a wholly Nigerian company incorporated under the Companies and Allied Matters Act of 1990 at the Corporate Affairs Commission to offer commercial air transportation services under the registered tradename; United Nigeria.
JOB SUMMARY
Experience & Qualifications HND or B.Sc in any discipline. A higher degree will be an added advantage Existing contacts/partnerships within the Airline sector. A minimum of Seven (7) years' relevant experience Understanding of airline legal contracts.Required Skills / Abilities: Strong commercial awareness. Strength in problem-solving, issue-resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask. Strong leadership and team-building skills Strong negotiator Strong levels of numeracy and analytical ability Strong presentation and communication skills Understanding of the airline sector Microsoft Word / Excel / PowerPoint skills. High-level English skills, both written, oral and aural Must be smart enough to take critical decisions within a very short time limit Proficient with Microsoft Office Suite or related software Thorough and meticulous with extreme attention to detail. Proactive team player. Self-motivated, tenacious, uses initiative and problem solver. Able to work without supervision, prioritize and manage workflow without ongoing guidance. Work to tight deadlines with a 'can-do' attitude. Strong communicator both to internal stakeholders and external suppliers.
RESPONSIBILITIES
Job Summary The Director of Operations will be responsible for ensuring safe, economical and smooth execution of functions related to airline operations (Ground Handling, IOCC and Commercial), while taking into account all the legal aspects of local and international regulatory authorities. Ensuring the customer journey, securing consistent superior Customer satisfaction levels and thus scaling United Nigeria's revenue. The role position reports to the Executive DirectorDuties/Duties Set up and deploy a best-in-class Operations Control Centre Data collection, research and analysis of key factors necessary for complete business (commercial) planning. Suggesting best strategies for fleet planning, network planning, frequency, and business modelling, revenue management relative to marketing, operation and financial planning – from corporate and commercial perspectives Demonstrate strength in obtaining results through a clear focus on goals and accountability, communications, and business knowledge. Ensure the airline has the correct operational controls and administrative and reporting procedures. Measure the effectiveness of all internal and external processes, producing timely, accurate and complete reports on the operating condition of the company. Monitor and improve all customer communication for consistency and accuracy. Work collaboratively across teams – including Sister departments, IT, Flight Operations etc. Any other duties as may be assigned by the Executive Director
REQUIRED SKILLS
Business performance monitoring, Operative management, Logistics planning and management, Team leadership
REQUIRED EDUCATION
Bachelor's degree
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