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Sales Operations Analyst

3 months ago

Lagos, Lagos, Nigeria Canonical Full time

JOB SUMMARY

What we are looking for in you:An exceptional academic track record from high school and universityExperience in a sales operations/sales order processing roleExperience in a technology subscription-based businessExperience driving data quality improvementEnergetic, thoughtful, systematic approach, focused on robust, repeatable and scalable outcomesExcellent problem-solving and analytical skillsAbility to work productively with stakeholders at all levels of the organization on a global scaleAbility to manage across boundaries and communicate effectively, particularly working with Sales, Legal, Finance and Marketing teamsExperience with Salesforce or similar CRMAbility to travel internationally twice a year, for company events up to two weeks long.

RESPONSIBILITIES

The role entails:Support all aspects of the day-to-day operations of the sales function globallyReview opportunities for accuracy and provision orders on successful closure of a dealSupport the Sales Operations Manager to improve sales data quality and processesReport on data quality metrics to executive level stakeholdersImplement surveys and define metrics for executive level stakeholdersSupport the sales team globally on CRM and other sales operations systemsDeliver sales metrics, dashboards and other ad-hoc analytical tasksLead automation and streamline the Lead to Order process

REQUIRED SKILLS

Problem solving, Sales strategy, Market research, intelligence, Planning, Security operations, Operating systems, Quality management, Troubleshooting

REQUIRED EDUCATION

Bachelor's degree