Retail Operations Director

4 weeks ago


Lagos, Lagos, Nigeria Whip-smart Service Providers Limited Full time
Key Responsibilities:

As a Store Manager at Whip-smart Service Providers Limited, you will be responsible for overseeing the daily operations of our fashion retail store. This includes managing a team of staff, optimizing sales, maintaining store standards, and ensuring an exceptional customer experience.

Key Performance Indicators:

Ensure exceptional customer service is delivered at all times.
Address customer complaints and queries promptly and professionally.
Foster a welcoming and engaging shopping environment.
Develop and execute sales strategies to meet or exceed sales targets.
Analyze sales reports and market trends to identify growth opportunities.
Manage inventory levels and ensure proper stock management.
Control expenses and optimize profitability.

Requirements:

BSc or HND in a relevant field.
Proven experience in retail management.
Strong leadership and communication skills.
Ability to work in a fast-paced environment.
Salary: 100-120k.

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