Community & Partnerships Lead (Business Support)
1 week ago
About the Role
- We are seeking a highly motivated and experienced Community & Partnerships Lead to join our team at the Academy. As a key supporter for entrepreneurs in the Business Support community, you will be responsible for creating and maintaining a strong network of ecosystem contacts, including business support organisations, incubators/accelerators, funding providers, and others that provide support for business growth.
- You will link our program graduates into these key networks and communities, and lead the development and execution of our network of alumni, fostering a sense of community among program participants and creating opportunities for engagement and support.
Key Responsibilities:
- Spearhead and take charge of community building & partnership strategies to drive engagement.
- Manage programs and initiatives in-line with our community building strategy, content framework, target audience, and objectives.
- Identify and develop new business and partnership opportunities.
- Maintain positive and strong relationships with other ecosystem enablers.
- Monitor and report the performance of business community initiatives.
- Lead day-to-day community development and retention programs.
- Develop and implement a robust communication strategy, encompassing social media plans, newsletters, and interactive platforms to enhance community engagement.
- Build relationships with investors, mentors, and other ecosystem stakeholders that can support our portfolio companies.
- Act as the voice of the community, providing feedback and insights to improve products, services, or processes.
- Track and analyze key community metrics to measure success and identify areas for improvement.
- Work closely with the MEL team to track metrics of alumni businesses performance.
- Perform other duties as assigned.
Requirements:
- Bachelor's Degree or equivalent in Business, Marketing, or other related degrees.
- A minimum of 5 years' experience in a community relations & partnership role, where you have successfully hosted meaningful programs aimed at serving early-stage entrepreneurs and businesses.
- Experience engaging with entrepreneurship programs and collaborating with other ecosystem players.
- Experience in membership or community management/development.
- Experience in partnership or stakeholder management.
- Excellent relationship management, communication, and interpersonal skills, with the ability to effectively engage and collaborate with diverse stakeholders.
- Entrepreneurial mindset that thrives in a fast-paced, dynamic environment and is adaptable to change.
- Goal-oriented and ensure KPIs are met.
- Creative, strategic, and analytical thinking.
- Ability to work independently with minimal supervision, while also being a team player when required.
- Ability to cultivate long-term strong community/business relationships.
- Ability to persuade and influence others.
- Ability to travel for long periods of time when required.
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