Customer Success Executive

Found in: beBee jobs NG - 2 weeks ago


Lagos, Lagos, Nigeria Moove Full time

ABOUT THE COMPANY

Moove is an online transport market place that connects clients who want to move/haul their items to transporters to deliver them

JOB SUMMARY

What You Will Need For This Position Degree in any discipline. 1-year experience in customer care/support roles. Experience in the transportation industry is an added advantage. Proficient in the use of Microsoft Suites (Excel). Ability to manage people. The candidate must possess an eye for details.Key Metrics: Daily retention targets as % of return walkins Weekly churn targets Daily Ticket resolutions for DPs basis physical and remote interactions Daily Driver performance basis supply hour and trip targets of the city Daily helping DPs increase earnings if SH is at optimal level, monitored via week on week DP earnings Overall DP portfolio monitoring basis allocated count of DPs

RESPONSIBILITIES

About The Role As a Customer Success Executive at Moove, you will play a key role in ensuring our clients' satisfaction and success. Your responsibilities will include building strong relationships with customers, understanding their needs, and proactively addressing any issues or concerns. You will work closely with cross-functional teams to deliver solutions, provide product insights, and contribute to the overall growth of client accounts. This role offers an exciting opportunity to foster client engagement, promote retention, and contribute to the continuous improvement of Moove's products and services.What You'll be Doing Monitoring drivers' performance. Conducting daily check-in on drivers' pulse. Supporting drivers. Solving driver's issues while drivers are in transit. Receiving inbound calls from drivers. Making outbound calls to drivers. Conducting driver survey. Compiling data from drivers survey Accountability of all Moove vehicles Ensuring that drivers obey rules and regulations as laid down by the company. Ensuring that drivers get the right information from the company.

REQUIRED SKILLS

Vehicle maintenance and repair, Reporting, Customer service, Fleet management, Car driving, Customer relations

REQUIRED EDUCATION

Bachelor's degree


  • Customer Success Executive

    Found in: beBee jobs NG - 2 weeks ago


    Lagos, Lagos, Nigeria Moove Full time

    About The RoleAs a Customer Success Executive at Moove, you will play a key role in ensuring our clients' satisfaction and success.Your responsibilities will include building strong relationships with customers, understanding their needs, and proactively addressing any issues or concerns.You will work closely with cross-functional teams to deliver solutions,...

  • Customer Success Manager

    Found in: beBee jobs NG - 1 week ago


    Lagos, Lagos, Nigeria Moove Full time

    ABOUT THE COMPANYMoove is an online transport market place that connects clients who want to move/haul their items to transporters to deliver themJOB SUMMARYWhat You Will Need For This Position Degree in any discipline. 8 years experience in customer care/support roles. Experience in the transportation industry is an added advantage. Proficient in the use of...

  • Customer Success Manager

    Found in: beBee jobs NG - 2 weeks ago


    Lagos, Lagos, Nigeria Moove Full time

    About The RoleWe are looking for a highly professional and experienced Customer Success Manager at Moove. Primary objective of Customer Success Manager will be to ensure the overall satisfaction and success of our valued customers.They will build and maintain strong relationships with clients, acting as their main point of contact, providing guidance, and...

  • Telesales Executive

    Found in: beBee jobs NG - 2 weeks ago


    Lagos, Lagos, Nigeria Hempawa Consult Limited Full time

    ABOUT THE COMPANYWe work with clients to improve their business well-being, delivering outstanding results on projects critical to their success. HEMPAWA CONSULT brings a unique, cross-disciplinary approach to clients' challenges, ensuring the right balance of expertise and real world experience across business strategy, organizational capability and...

  • Shopper & Customer Marketing Manager - Derma, CEWA

    Found in: beBee jobs NG - 1 week ago


    Lagos, Lagos, Nigeria Beiersdorf Full time

    ABOUT THE COMPANYAt Beiersdorf we have been caring about skin since 1882. Throughout our history we have built trust by staying close to our consumers and developing innovative skin care brands that are tailored to their needs. We work as one global team, with one focus: making people feel good in their skin. Everywhere. Every day. As we head into the...

  • Sales Executive

    Found in: beBee jobs NG - 20 hours ago


    Lagos, Lagos, Nigeria African Industries Group (AIG) Full time

    ABOUT THE COMPANYAfrican Industries Group (AIG) is a diversified global conglomerate with a legacy of 51 years of business excellence and sustainable growth. It is headquartered in Lagos, Nigeria. It has been contributing to Nigeria's socio-economic growth and industrial development and is equally committed towards the nurturing and development of the local...

  • Sales Executives

    Found in: beBee jobs NG - 7 days ago


    Lagos, Lagos, Nigeria Whoosh Logistics Full time

    ABOUT THE COMPANYAbout Whoosh LogisticsWhoosh Logistics Limited is a registered and licensed logistics company that specializes in movement of goods. The company was founded in 2019, to make a valid mark in Nigeria's Logistics industry. Whoosh started its operations with the aim to take Nigeria's Logistics industry to the next level, offering the best...

  • Business Executive

    Found in: beBee jobs NG - 1 week ago


    Lagos, Lagos, Nigeria Adron Homes & Properties Limited Full time

    ABOUT THE COMPANYAdron Homes & Properties Limited is a Real Estate and Property Development Company whose purpose to help people realize their aspirations for the pride of ownership, comfort, security and wealth through the provision of excellent homes and the will to provide homes for all classes of society with focus on the neglected populace in respect to...

  • Channel Sales Executive

    Found in: beBee jobs NG - 2 weeks ago


    Lagos, Lagos, Nigeria Hempawa Consult Limited Full time

    ABOUT THE COMPANYWe work with clients to improve their business well-being, delivering outstanding results on projects critical to their success. HEMPAWA CONSULT brings a unique, cross-disciplinary approach to clients' challenges, ensuring the right balance of expertise and real world experience across business strategy, organizational capability and...

  • Sales Executive

    Found in: beBee jobs NG - 2 weeks ago


    Lagos, Lagos, Nigeria Estrada International Staffing Solutions Full time

    Job DescriptionAs a Sales Executive, you will be responsible for collaborating with wholesalers of healthcare and skincare products to drive sales and maximize revenue.You will build and maintain relationships with key stakeholders, identify new business opportunities, and promote our products effectively.The ideal candidate will be highly motivated, with a...

  • Customer Service Attendant

    Found in: beBee jobs NG - 1 week ago


    Lagos, Lagos, Nigeria E-direct Essential Nigeria Limited Full time

    Responsibilities:Respond to customer inquiries, requests, and complaints promptly and professionally.Provide product information, pricing, and availability to customers.Assist customers with order placement, modifications, and cancellations.Resolve customer issues and concerns in a timely and satisfactory manner.Process returns, exchanges, and refunds...

  • Sales Executive

    Found in: beBee jobs NG - 2 weeks ago


    Lagos, Lagos, Nigeria Estrada International Staffing Solutions Full time

    ABOUT THE COMPANYEstrada International Staffing Solutions is a strategic boutique specialist recruitment consulting firm, serving clients with expertise recruitment services across all sectors ranging from Banking, Insurance, Oil and Gas, Telecommunications, FMCGs and Construction, with the aim of satisfying their recruitment needs.JOB SUMMARYJob...

  • Sales Executive

    Found in: beBee jobs NG - 2 weeks ago


    Lagos, Lagos, Nigeria Kerildbert Full time

    Purpose of the Position: Contribute to the organization's success by consistently promoting services to clients and negotiating contracts to maximize profits while maintaining the company's high standard of service, quality, and ethics.An Overview of Job DescriptionDrive sales and marketing across all channels.This role will plan and implement sales &...

  • Marketing Executive

    Found in: beBee jobs NG - 1 week ago


    Lagos, Lagos, Nigeria Mutual Benefits Assurance Plc Full time

    ABOUT THE COMPANYMutual Benefits Assurance Plc (MUTUAL) has evolved into a conglomerate consisting of value-adding companies with diverse interests in various sectors of the Nigerian economy through investments, strategic alliances, and partnerships. Today, MUTUAL is a leading brand in the Nigerian Insurance industry, with over 3,000 staff and marketing...

  • Clients Field Executives

    Found in: beBee jobs NG - 1 week ago


    Lagos, Lagos, Nigeria Ayara Ibile Limited Full time

    JOB SUMMARYThink you are street smart, success-hungry, highly competitive, energetic, entrepreneurial, resilient, passion-driven, tenacious, proactive, ambitious, and confident?We are hiring to fill the position of CLIENTS FIELD EXECUTIVES at our Yaba, Ogba, and Shagari Estate Ipaja offices. Island & Abuja offices coming soon to complement our operations of...

  • Cargo Sales Executive

    Found in: beBee jobs NG - 2 weeks ago


    Lagos, Lagos, Nigeria The Simba Group Nigeria Full time

    ABOUT THE COMPANYThe Simba Group, founded in Nigeria in 1988, is a conglomerate with operations across Nigeria's most dynamic economic sectors. The Group commands leadership positions in all five companies that share a simple, yet effective, corporate vision: providing the customer with unparalleled satisfaction.The Group has businesses operating in a number...

  • Sales Executive

    Found in: beBee jobs NG - 2 weeks ago


    Lagos, Lagos, Nigeria Wanies Halburt Ltd Full time

    Job summaryWe are seeking a dynamic Sales Executive to drive our corporate sales and forge strategic partnerships, thereby expanding our reach and impact. To be successful in this job role, you must possess strong marketing, sales, negotiation skills and great customer relationship skills.Responsibilities: Identify and target potential corporate clients that...

  • Sales Executive

    Found in: beBee jobs NG - 2 weeks ago


    Lagos, Lagos, Nigeria Alan & Grant Full time

    ABOUT THE COMPANYAlan & Grant - Our work is focused on creating innovative HR and Organizational Development Solutions aimed at Performance Improvement & Business Growth. We currently serve clients across various sectors of the Economy from locations in Jos, Port Harcourt and Lagos.JOB SUMMARYRequirements Bachelor's Degree in Business, Finance, or a related...

  • Sales Executive

    Found in: beBee jobs NG - 3 weeks ago


    Lagos, Lagos, Nigeria Mimundo Limited Green Baskit Full time

    Role DescriptionThis is a full-time role for a Sales Executive at GreenBaskit.The Sales Executive will be responsible for day-to-day sales activities, including prospecting and generating leads, conducting product presentations and demonstrations, negotiating and closing sales deals, and maintaining customer relationships.This is a hybrid role, located in...

  • Chief Executive Officer

    Found in: beBee jobs NG - 2 weeks ago


    Lagos, Lagos, Nigeria Andersen Full time

    JOB SUMMARYWe are seeking a visionary and results-oriented Chief Executive Officer CEO to lead our established mid-sized civil construction firm into its next phase of growth and success.The ideal candidate will possess a unique blend of strong business acumen and deep understanding of the construction industry gained from hands-on civil engineering...