Customer Success Manager

ABOUT THE COMPANYMoove is an online transport market place that connects clients who want to move/haul their items to transporters to deliver themJOB SUMMARYWhat You Will Need For This Position Degree in any discipline. 8 years experience in customer care/support roles. Experience in the transportation industry is an added advantage. Proficient in the use of...

Our client is looking to hire a dedicated Customer Success Specialist to join their team. The ideal candidate will be passionate about customer satisfaction and have a strong background in customer success, account management, or client services. You will be responsible for ongoing support, and fostering strong relationships to drive customer retention and...

ABOUT THE COMPANYMoove is an online transport market place that connects clients who want to move/haul their items to transporters to deliver themJOB SUMMARYWhat You Will Need For This Position Degree in any discipline. 1-year experience in customer care/support roles. Experience in the transportation industry is an added advantage. Proficient in the use of...

About The RoleAs a Customer Success Executive at Moove, you will play a key role in ensuring our clients' satisfaction and success.Your responsibilities will include building strong relationships with customers, understanding their needs, and proactively addressing any issues or concerns.You will work closely with cross-functional teams to deliver solutions,...

Job RoleDevelop and design engaging and interactive training courses using e-learning authoring tools.Upload and organize training materials, resources, and assessments on the LMS platform.Customize and configure the LMS system to meet the organization's training needs and requirements.Monitor course enrollment, progress, and completion metrics to assess...

ABOUT THE COMPANYPOLARIS DIGITECH LIMITED is a well-run company of professionals set on impacting on the planning and implementation of Rural and Urban Development and Business Solutions in Nigeria through the development and deployment of Geo-information Management Systems. We are professionals in the fields of Geographic Information System, Information...

ABOUT THE COMPANYFirst Bank of Nigeria Limited, is a Nigerian multinational bank and financial services company headquartered in Lagos Nigeria. It is the premier bank in West Africa with its impact woven into the fabric of society.JOB SUMMARYJob Requirements Candidates should possess an HND / BSc in any discipline Must have 1-7 years of Relative Banking...

JOB OBJECTIVESVerification and Monitoring of Account Maintenance Activities with specialization to Customer Information Update from Branches on IBPS AMO, AML1 DAR queuesDUTIES & RESPONSIBILITIESCo-ordinate Customer Data Management And Compliance Support Officers in the effective capturing of all Customer Information Updates processed through IBPS while...

RESPONSIBILITIES ;Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms,...

JOB SUMMARYRequirements / Qualifications B.Sc or HND in a related field. Proven experience in customer service or a related field. Excellent communication skills, both written and verbal. Strong problem-solving abilities and a customer-centric mindset. Proficiency in using online communication tools and e-commerce platforms. Ability to multitask and...

Job DescriptionAnswering customers' questions by phone, email, web chat or face-to-faceSelling products or services and taking paymentsMonitoring overall customer satisfaction levelsTracking orders and giving refundsUpdating company databases with information from each customer interactionPassing particular complaints on to their managerCollaborating with...

Job DetailsEducate customers on the benefits of the product and Services offerings and assist them in selecting the most suitable products/services based on their needs.Drive sales of mobile money MoMo services by explaining the convenience and security of digital transactions and assisting customers in setting up accounts.Assist clients with enrollment and...

ABOUT THE COMPANYwas formed in 2001 and incorporated as a private limited liability company with two shareholders – Ebikabere and Dickson Umusu. The idea behind Kadick was to provide top notch distribution and delivery services for fast moving consumer goods across Nigeria. Over the intervening years, Kadick has been able to create and develop robust...

ABOUT THE COMPANYTradeDepot delivers an innovative route-to-market for the leading consumer goods producers in Africa. The Shop Top-Up app by TradeDepot lets you re-stock your shop from various brands at the best wholesale prices. Browse, shop by brand or category, compare prices and check the status of your orders.JOB SUMMARYQualifications Bachelor's Degree...

ABOUT THE COMPANYTradeDepot delivers an innovative route-to-market for the leading consumer goods producers in Africa. The Shop Top-Up app by TradeDepot lets you re-stock your shop from various brands at the best wholesale prices. Browse, shop by brand or category, compare prices and check the status of your orders.JOB SUMMARYQualifications Bachelor's Degree...

ABOUT THE COMPANYTradeDepot delivers an innovative route-to-market for the leading consumer goods producers in Africa. The Shop Top-Up app by TradeDepot lets you re-stock your shop from various brands at the best wholesale prices. Browse, shop by brand or category, compare prices and check the status of your orders.JOB SUMMARYQualifications Bachelor's Degree...

Primary GoalTo cultivate and maintain strong, lasting relationships with clients to drive customer satisfaction, increase customer loyalty, enhance brand reputation, maximize customer lifetime value, reduce customer churn, and drive business growth.ResponsibilitiesBuilding and maintaining relationships with clients through regular communication, meetings,...

Job DescriptionAchieving growth and hitting sales targets by successfully managing the sales teamDesigning and implementing a strategic sales plan that expands company's customer base and ensure it's strong presenceManaging recruiting, objectives setting, coaching and performance monitoring of sales representativesBuild and promote strong, long-lasting...

ResponsibilitiesFinancial acumen: Strong understanding of financial principles, including budgeting, forecasting, and financial analysis to effectively manage accounts and contribute to the organization's profitability.Inventory management skills: Ability to oversee warehouse stocks, optimize inventory levels, and minimize carrying costs while ensuring...

ABOUT THE COMPANYResource Intermediaries Limited (RIL) is a company registered in Nigeria to engage in outsourcing services. We focus on three key areas; Human Resource Management, People Placement and Learning & DevelopmentAt RIL people management is at the heart of ALL we do; easing business burdens is why we do it.JOB SUMMARYQualifications Excellent...