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Sales Executive

3 months ago

Lagos, Lagos, Nigeria Terawork Full time

OVERVIEW OF JOB

Directly responsible for generating income, and revenue, sourcing potential customers, and maximizing sales of the company's products or services.

ROLES AND RESPONSIBILITIES

  • Drives the sales of Miele appliances by generating leads, establishing contact, and developing relationships with prospective clients.
  • Identifies wholesale buyers such as real estate or property developers and pitches sales to them for upcoming projects.
  • Maintains correspondence with existing and prospective clients by responding and following up with emails and phone calls.
  • Delivers accurate product demonstration of Miele appliances to clients and educates clients about the benefits and features of appliances as required.
  • Creates sales quotations for prospective buyers.
  • Demonstrates effective negotiation and persuasion skills in convincing clients to make a sale.
  • Identifies clients who are likely to purchase products and persuades them to attend demonstration classes e.g. cooking classes and laundry demonstration sections
  • Ensures product brochures are made and sent to clients to inform them of available products.
  • Negotiates products' terms and conditions with clients.
  • Coordinates with customer care unit to ensure seamless installation and commissioning of appliances.
  • Follows up on client satisfaction after installation and purchase of appliances.
  • Follows up with customer service team in resolving customer issues and ensures that feedback is provided to clients within 24 hours.
  • Responsible for driving sales of care products and Miele accessories to clients.
  • Persuades clients to purchase a service plan
  • Responds to client's complaints during the one-year warranty period and escalates the challenges faced by the customer service team
  • Ensure all potential clients are brought to the showroom.

Key Requirements:

  • Bachelor's degree from a reputable institution
  • A degree in architecture/design is an added advantage
  • Interior design knowledge is an added advantage
  • Architectural background is an added advantage
  • Minimum of 3 years of sales experience