Ticketing & Reservation Officer

Found in: beBee jobs NG - 2 weeks ago

Abuja, FCT, Nigeria Choice Talents NG Full time

ABOUT THE COMPANY

Choice Talents NG is Nigeria's preferred recruiter, trainer, business consultant, business and employee performance manager, for all category of businesses (small, medium, large, multi-nationals and corporations). Our goal is to help build successful businesses through effective talent, resource and process management.

JOB SUMMARY

RequirementsHND/BSc in Business Admin or related field2+ years experience in related work experienceExcellent communication and reporting skill

RESPONSIBILITIES

Assisting customers with booking flights, hotels, car rentals, and other travel-related services.Providing excellent customer service, answering inquiries, and resolving issues related to reservations and ticketing.Utilize computerized reservation systems to process bookings accurately and efficiently, ensuring compliance with airline and hotel policies.Stay updated on travel regulations and industry trends to provide customers with relevant information and recommendations.Ensure a seamless booking experience for our clients while maximizing sales and revenue for the travel agency.

REQUIRED SKILLS

Office administration, management, Answering telephones and call management, Call center operation (customer support), Airline reservation systems (Amadeus, others), Customer support, CRM systems, Travel planning and reservations (leisure, business), Customer relations

REQUIRED EDUCATION

Bachelor's degree

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