Travel Consultant
4 weeks ago
Responsibilities:
Provide expert guidance and assistance to clients on flight reservations, ticket issuance, reissue and revalidation of tickets, issuance of EMDs, refund applications, and other travel-related matters.Advise clients on flight itineraries, hotel accommodations, ground transportation, and other travel-related services.Coordinate with airlines and approved agents to ensure smooth communication, negotiations, and procurement processes.Assist clients with airport check-in procedures, embassy appointments, online check-in, seat allocation, and boarding pass issuance.Handle customer inquiries and complaints with professionalism and empathy, ensuring a high level of customer satisfaction.Train and supervise team members to ensure excellence in customer service and achievement of sales targets.Negotiate pricing and commissions with external partners and travel companies.Manage correspondence with airlines, corporate clients, and other stakeholders.Identify opportunities for incremental sales and revenue growth within the client portfolio.Build and maintain strong relationships with internal and external stakeholders.Ensure accurate and up-to-date client account information.Facilitate efficient debt recovery from clients when necessary.
Requirements:
Location: Residency in Abuja is mandatory.
If you meet the above qualifications and are passionate about delivering exceptional travel experiences, we invite you to apply for this exciting opportunity. This is a full-time position with a competitive salary package. Join us and be part of a dynamic team dedicated to providing unparalleled travel solutions.
To apply, please submit your resume and cover letter by 7th of April, 2024. We look forward to hearing from you
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