Manager - IT Operations
6 days ago
Purpose of the Job
- Primary responsibility is the building and leadership of the internal system analysts/development web and mobile development teams while establishing a network of competent external partners.
Expected Key Results Detailed KPIs
Key Activities:
Leadership / Coordination:
- Lead and coordinated the system analysis, development, and design teams within and outside the organization
- Develop the capabilities and competence of team members
Recruitment:
- Define required roles and hire internal team members to fill them
- Build a network of external partners, especially outsourced application development
Programme Management:
- Coordinate the development of application systems across the enterprise
Application Development Process:
- Ensure operational best practices including source code management, code reviews and documentation
- Institute and maintain a testing/quality assurance system
System Analysis:
- Drive the system analysis function to ensure that all current and future applications integrate properly and deliver value to the organization based on business requirements
- Drive the process orientation BPM of the organization to ensure process execution metrics are available and accurate
Reporting:
- Prepare routine periodic status reports and communicate with customers, as needed
- Review reports from direct reports and provide feedback
- Attends staff and technical meetings for the work unit
Educational Qualifications & Functional Skills
- Minimum 2.1 / Upper Credit Bachelor's Degree in Computer Science, Computer Engineering,
- Computer Information Systems or any related field or a combination of related experience and education.
Work Experience:
- Hands-on experience using Perl, Python,, Golang or PHP
- Hands-onexperiencewithGNU/Linux, MySQL/PostgreSQL, Apache Web Server/ngnix
- Previous experience with Telco OSS/BSS platforms including RADIUS, billing, and provisioning
- Strong system analysis and system integration skills
- Strong team leadership and coordination abilities
- Strong knowledge of software development process, quality control, and impact assessment
- Experience with distributed version control systems Git
- Knowledgeofmobileapplicationdevelopment platforms, both native and hybrid
- Strong experience building and sustaining an outsourced software development partner network within Nigeria and abroad.
Other Requirements:
- Customer Focus
- Tech-savvy
- Action orientation
- Drive results
- Cultivate Innovation
- Ability to optimize work processes
- Resilience
- Self Development
- Nimble Learning
- Ensures Accountability
- Develops Talent
- Drives Engagement
- Drives Vision & Purpose.
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