Guest Experience Expert

Position SummaryOur jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal....

Job BriefThe CRM Expert will optimise our CRM system and processes to enhance customer satisfaction, loyalty, and overall business performance.This role will involve managing CRM data, implementing best practices, and providing strategic insights to support our sales and marketing efforts.ResponsibilitiesOversee the implementation and maintenance of our CRM...

Job Title: Language Expert Consultant Company: Nigeria TBHIV Reach Integration & Impact Project **Background** The Nigeria TBHIV Reach Integration & Impact Project aims to scale up the prevention, identification, and treatment of HIV in Anambra state through a coordinated and intensive effort. The project focuses on facility and...

Job Number Job Category Rooms & Guest Services OperationsLocation Lagos Marriott Hotel Ikeja, 122 Joel Ogunnaike Street, Lagos, Lagos, Nigeria VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and...

BackgroundThe Nigeria TBHIV Reach Integration & Impact Project N-THRIP is designed to ensure a coordinated and intensive effort to scale up the prevention, identification, and treatment of HIV in both general and key populations in Anambra state.The focus will be on facility and community-based approaches to reach epidemic control, and in addition, ensure...

BackgroundThe Nigeria TBHIV Reach Integration & Impact Project N-THRIP is designed to ensure a coordinated and intensive effort to scale up the prevention, identification, and treatment of HIV in both general and key populations in Anambra state.The focus will be on facility and community-based approaches to reach epidemic control, and in addition, ensure...

BackgroundThe Nigeria TBHIV Reach Integration & Impact Project N-THRIP is designed to ensure a coordinated and intensive effort to scale up the prevention, identification, and treatment of HIV in both general and key populations in Anambra state.The focus will be on facility and community-based approaches to reach epidemic control, and in addition, ensure...

We are looking for an experienced News and Current Affairs Presenter/Producer who will play a key role in reporting high-quality news and current affairs programs to our audience.This role requires someone who can conduct in-depth research, present stories in the most engaging and informative way to our audience, and be well informed on national...

Job PurposeTo serve as the guest's liaison and provide precise, concise and accurate directions. Helps guests with transportation services and assists to carry guest luggage to and from rooms.Main Duties and ResponsibilitiesThe Bell desk is always cleaned.The newspaper stand is properly arranged with the day's paper.Provide assistance to guests.Deliver...

POSITION SUMMARYAnswer, record, and process all guest calls, requests, questions, or concerns. Contact appropriate individual or department to resolve guest call, request, or problem. Follow up and ensure that any outstanding requests are resolved. Advise guest of any messages received. Verify and adjust billing. Operate telephone switchboard station....

Job Summary:Maison Fahrenheit Hotel is seeking an experienced and innovative Housekeeping Manager to lead our housekeeping team and ensure that our guests experience the highest level of cleanliness and comfort during their stay.The ideal candidate will not only have strong managerial skills but will also bring fresh ideas to enhance guest satisfaction and...

Lead a high-performing lounge team, driving exceptional guest experiences and operational excellence in a fast-paced environment. The Lounge Manager is responsible for overseeing the day-to-day operations of the lounge, ensuring a clean, organized, and well-maintained environment for guests. Key responsibilities include: Team Leadership: Manage a team of...

Job ID: REF42888GJob DescriptionYou are at the heart of the hotel As a Housekeeping Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.What You will be DoingClean all assigned guestrooms to standardTake initiative to add a...

Job SummaryWe are seeking a friendly, attentive, and efficient Waiter to provide exceptional dining experiences for our guests.The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to multitask.Key ResponsibilitiesGuest Service:Greet and serve guests in a professional and friendly mannerTake orders, serve food and...

Housekeeping AttendantJoin our team at [Company Name] as a Housekeeping Attendant and be at the heart of our hotel. As a key member of our housekeeping team, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.Responsibilities:Clean all...

Job DescriptionYou are at the heart of the hotel As a Housekeeping Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.What you will be doing:Clean all assigned guestrooms to standardTake initiative to add a personalized experience...

Position SummaryProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate.Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about...

Job SummaryA bottle girl supervisor gives orders and also assists bottle girls with customers.A bottle girl supervis rrole is to provide exclusivity and excellent customer service to enhance the guests' experience at the venue.The primary job of a bottle girl supervisor isto take orders from guests and bring bottles to the table or lounge area.Job...

Front Desk Associate Join our team as a Front Desk Associate and provide exceptional service to our guests. As a key member of our front office team, you will be responsible for ensuring a warm and welcoming experience for all visitors. Key ResponsibilitiesGreet guests upon arrival and ensure they feel welcome. Check guests in and out efficiently and...

Job DescriptionWe seek an experienced and dedicated individual to join our team as a Hotel General Supervisor. This pivotal role involves overseeing daily operations to ensure the smooth and efficient running of the hotel.The Ideal candidate must possess strong leadership skills, a passion for hospitality, and a commitment to delivering exceptional guest...