Experienced Hotel Receptionist

19 hours ago


Lagos, Lagos, Nigeria Hotel Capitol Full time

Front Desk Associate

Join our team as a Front Desk Associate and provide exceptional service to our guests. As a key member of our front office team, you will be responsible for ensuring a warm and welcoming experience for all visitors.

Key Responsibilities
  • Greet guests upon arrival and ensure they feel welcome.
  • Check guests in and out efficiently and accurately, following hotel procedures.
  • Handle guest inquiries and provide accurate information about hotel facilities, services, and local attractions.
  • Process reservations by phone, email, or in person and ensure all reservations are accurately recorded.
  • Handle cash and credit card transactions accurately and efficiently, maintaining a balanced cash register.
  • Resolve guest complaints and concerns promptly and effectively, escalating to management when necessary.
  • Maintain an orderly front desk area and lobby, ensuring cleanliness and organization at all times.
  • Collaborate with other hotel departments to ensure guests' needs are met and special requests are handled appropriately.
  • Stay up-to-date with hotel policies, procedures, and promotions.
Requirements
  • Bachelor's Degree with 2 years of experience.
  • Previous experience in a customer service role, preferably in a hotel or hospitality environment.
  • Excellent communication and interpersonal skills.
  • Strong organizational skills and attention to detail.
  • Ability to work effectively as part of a team as well as independently.
  • Proficiency in computer systems such as MS Office, hotel management software, and POS systems.
  • Ability to handle multiple tasks simultaneously in a fast-paced environment.
  • Flexibility to work various shifts, including weekends and holidays.

  • Receptionist

    3 weeks ago


    Lagos, Lagos, Nigeria Virginrose Resorts Full time

    RESPONSIBILITIESGreeting and welcoming guests upon arrival.Performing all check-in and check-out tasks.Answering inquiries from guests about hotel services, facilities, and hours of operation.Managing online and phone reservations.Informing customers about payment methods and verifying their credit card data.Registering guests collecting necessary...


  • Lagos, Lagos, Nigeria Maison Fahrenheit Full time

    Job Summary:Maison Fahrenheit Hotel is seeking an experienced and innovative Housekeeping Manager to lead our housekeeping team and ensure that our guests experience the highest level of cleanliness and comfort during their stay.The ideal candidate will not only have strong managerial skills but will also bring fresh ideas to enhance guest satisfaction and...


  • Lagos, Lagos, Nigeria Robert Johnson Nigeria Full time

    Job DescriptionWe seek an experienced and dedicated individual to join our team as a Hotel General Supervisor. This pivotal role involves overseeing daily operations to ensure the smooth and efficient running of the hotel.The Ideal candidate must possess strong leadership skills, a passion for hospitality, and a commitment to delivering exceptional guest...


  • Lagos, Lagos, Nigeria Hotel Capitol Full time

    ResponsibilitiesReport faulty equipment, and maintenance needs, to the Laundry Supervisor.Knowledge on all laundry procedures, including safety procedures and equipment operation.Sorting, washing, drying, pressing, and folding clothing and other textile items.Removing stains from items using the appropriate procedures.Make sure all clothes are packaged...

  • Receptionist

    3 weeks ago


    Lagos, Lagos, Nigeria Esporta Suites Hotel and Resorts Ltd Full time

    ResponsibilitiesWelcoming guests and checking their details against their bookingsAllocating guests their rooms and providing keysAnswering phones from prospective customers and guests, taking messages and delivering themCompleting administrative tasks such as filing and photocopyingResponding to requests for help and informationProviding concierge services,...


  • Lagos, Lagos, Nigeria Brenhazy Limited Full time

    Main TasksDiary management – outlook experience essentialBooking meetings/appointmentsBusiness travel – booking flights, hotels, car hire, valet parking etcOrganizing visasArranging visa invitation letters to overseas visitorsMaintaining MD's travel logMaintaining MD's plannerReconciling monthly expensesCheck report produced by the receptionist for staff...

  • Hotel Cook

    1 month ago


    Lagos, Lagos, Nigeria Maison Fahrenheit Full time

    ABOUT THE COMPANYNestled in the heart of Victoria Island, Lagos Nigeria, Maison Fahrenheit is an urban oasis minutes away from clubs of extreme repute, high profile business organizations, art galleries, parks, and the Atlantic ocean. Here, urban energy collides with a glamorous fantasy satisfying escape.JOB SUMMARYQualifications Proven experience as a Cook...

  • Front Office Manager

    1 month ago


    Lagos, Lagos, Nigeria Philips Outsourcing Full time

    ABOUT THE COMPANYPhillips Outsourcing Services Nigeria Limited is a leading outsourcing service provider in Nigeria committed to delivering qualitative, customised, and effective outsourcing solutions to our esteemed clients.Our innovative solutions have made us revered and renowned to be the go-to business partner for companies who want to scale-up and have...


  • Lagos, Lagos, Nigeria Robert Johnson Nigeria Full time

    Job DescriptionWe are looking for an experienced person in this position above, to organize, and oversee daily operations of our facilities andwhilst maintaining the highest standards of customer service.QualificationsThe ideal candidate must have a good NCE, OND,certificate in Business Administration, Secretariat Studies and any other Social Science from...


  • Lagos, Lagos, Nigeria The People Practice Full time

    Deputy General Manager Deputy General Manager Our client, a leading hospitality company, is seeking a highly skilled and experienced Deputy General Manager to join their team. As a key member of the management team, you will play a crucial role in driving the success of the serviced residence property. Job Summary Assist the General Manager in...


  • Lagos, Lagos, Nigeria Centre for Integrated Health Programs CIHP Full time

    DescriptionWe are in search of innovative, creative, and self-motivated talents with outstanding skills and proven track records in the advertised position.A reliable individual who is committed, audacious, accountable, and passionate females and HIV community members are strongly encouraged to apply with strong core values to work with our highly...


  • Lagos, Lagos, Nigeria Philips Outsourcing Full time

    ABOUT THE COMPANYPhillips Outsourcing Services Nigeria Limited is a leading outsourcing service provider in Nigeria committed to delivering qualitative, customised, and effective outsourcing solutions to our esteemed clients.Our innovative solutions have made us revered and renowned to be the go-to business partner for companies who want to scale-up and have...

  • Housekeeping Manager

    1 month ago


    Lagos, Lagos, Nigeria Philips Outsourcing Full time

    ABOUT THE COMPANYPhillips Outsourcing Services Nigeria Limited is a leading outsourcing service provider in Nigeria committed to delivering qualitative, customised, and effective outsourcing solutions to our esteemed clients.Our innovative solutions have made us revered and renowned to be the go-to business partner for companies who want to scale-up and have...


  • Lagos, Lagos, Nigeria Philips Outsourcing Full time

    ABOUT THE COMPANYPhillips Outsourcing Services Nigeria Limited is a leading outsourcing service provider in Nigeria committed to delivering qualitative, customised, and effective outsourcing solutions to our esteemed clients.Our innovative solutions have made us revered and renowned to be the go-to business partner for companies who want to scale-up and have...


  • Lagos, Nigeria Hotel Capitol Full time

    Key ResponsibilitiesGreeting guests as they arrive and ensuring they feel welcome.Checking guests in and out efficiently and accurately, following hotel procedures.Handling guest inquiries and providing accurate information about the hotel’s facilities, services, and local attractions.Processing reservations by phone, email, or in person and ensuring all...

  • Receptionist

    4 weeks ago


    Lagos, Nigeria Virginrose Resorts Full time

    RESPONSIBILITIESGreeting and welcoming guests upon arrival.Performing all check-in and check-out tasks.Answering inquiries from guests about hotel services, facilities, and hours of operation.Managing online and phone reservations.Informing customers about payment methods and verifying their credit card data.Registering guests collecting necessary...


  • Lagos, Nigeria Maison Fahrenheit Full time

    Job Summary:Maison Fahrenheit Hotel is seeking an experienced and innovative Housekeeping Manager to lead our housekeeping team and ensure that our guests experience the highest level of cleanliness and comfort during their stay.The ideal candidate will not only have strong managerial skills but will also bring fresh ideas to enhance guest satisfaction and...


  • Lagos, Nigeria Robert Johnson Nigeria Full time

    Job DescriptionWe seek an experienced and dedicated individual to join our team as a Hotel General Supervisor. This pivotal role involves overseeing daily operations to ensure the smooth and efficient running of the hotel.The Ideal candidate must possess strong leadership skills, a passion for hospitality, and a commitment to delivering exceptional guest...


  • Lagos, Nigeria Hotel Capitol Full time

    ResponsibilitiesReport faulty equipment, and maintenance needs, to the Laundry Supervisor.Knowledge on all laundry procedures, including safety procedures and equipment operation.Sorting, washing, drying, pressing, and folding clothing and other textile items.Removing stains from items using the appropriate procedures.Make sure all clothes are packaged...

  • Receptionist

    3 weeks ago


    Lagos, Nigeria Esporta Suites Hotel and Resorts Ltd Full time

    ResponsibilitiesWelcoming guests and checking their details against their bookingsAllocating guests their rooms and providing keysAnswering phones from prospective customers and guests, taking messages and delivering themCompleting administrative tasks such as filing and photocopyingResponding to requests for help and informationProviding concierge services,...


  • Lagos, Nigeria Brenhazy Limited Full time

    Main TasksDiary management – outlook experience essentialBooking meetings/appointmentsBusiness travel – booking flights, hotels, car hire, valet parking etcOrganizing visasArranging visa invitation letters to overseas visitorsMaintaining MD’s travel logMaintaining MD’s plannerReconciling monthly expensesCheck report produced by the receptionist for...

  • Front Office Manager

    1 month ago


    Lagos, Nigeria Philips Outsourcing Full time

    ABOUT THE COMPANYPhillips Outsourcing Services Nigeria Limited is a leading outsourcing service provider in Nigeria committed to delivering qualitative, customised, and effective outsourcing solutions to our esteemed clients. Our innovative solutions have made us revered and renowned to be the go-to business partner for companies who want to scale-up and...

  • Van Sales Rep Lagos

    4 weeks ago


    Lagos, Nigeria Beginners Base Full time

    We're seeking an enthusiastic and experienced Van Sales Representative who is seasoned in the wine/spirits industry, with a particular focus on Whisky, and other spirits brands, and who possesses extensive knowledge of the assigned market territories. Key Qualifications: - A valid driving license - Proven experience working with Whisky, or other spirits...


  • Lagos, Nigeria Robert Johnson Nigeria Full time

    Job DescriptionWe are looking for an experienced person in this position above, to organize, and oversee daily operations of our facilities andwhilst maintaining the highest standards of customer service.QualificationsThe ideal candidate must have a good NCE, OND,certificate in Business Administration, Secretariat Studies and any other Social Science from...

  • Salon Manager

    2 months ago


    Lagos, Nigeria Resourcing NG Staffing Solutions Full time

    Location: Lekki Phase 1, Lagos State. Work Mode: Onsite Job Type: Full-time Job Description: Our client is a dynamic and innovative hair brand revolutionizing the cosmetology industry through cutting-edge solutions. A thriving hair salon known for delivering exceptional service and style to clients. They are currently seeking for a talented and experienced...


  • Lagos, Nigeria Philips Outsourcing Full time

    ABOUT THE COMPANYPhillips Outsourcing Services Nigeria Limited is a leading outsourcing service provider in Nigeria committed to delivering qualitative, customised, and effective outsourcing solutions to our esteemed clients. Our innovative solutions have made us revered and renowned to be the go-to business partner for companies who want to scale-up and...


  • Lagos, Nigeria Centre for Integrated Health Programs CIHP Full time

    DescriptionWe are in search of innovative, creative, and self-motivated talents with outstanding skills and proven track records in the advertised position.A reliable individual who is committed, audacious, accountable, and passionate females and HIV community members are strongly encouraged to apply with strong core values to work with our highly...

  • Housekeeping Manager

    1 month ago


    Lagos, Nigeria Philips Outsourcing Full time

    ABOUT THE COMPANYPhillips Outsourcing Services Nigeria Limited is a leading outsourcing service provider in Nigeria committed to delivering qualitative, customised, and effective outsourcing solutions to our esteemed clients. Our innovative solutions have made us revered and renowned to be the go-to business partner for companies who want to scale-up and...


  • Lagos, Nigeria Philips Outsourcing Full time

    ABOUT THE COMPANYPhillips Outsourcing Services Nigeria Limited is a leading outsourcing service provider in Nigeria committed to delivering qualitative, customised, and effective outsourcing solutions to our esteemed clients. Our innovative solutions have made us revered and renowned to be the go-to business partner for companies who want to scale-up and...

  • Quantity Surveyor

    2 months ago


    Lagos, Nigeria Concrete LogisticS Limited Full time

    Vacancy: We seek a competent and experienced quantity surveyor to join our team at Concrete Logistics Limited. As a quantity surveyor, you will manage all building and civil engineering project costs, from the initial calculations to the final figures. Your role will be highly critical in ensuring the financial success of our construction projects. As a...

  • Head of Travel Desk

    2 weeks ago


    Lagos, Nigeria Moniepoint Inc. Formerly TeamApt Inc. Full time

    We are looking for an experienced and strategic Head of Travel Desk to lead our travel services team.The ideal candidate will be responsible for coordinating all local and international travel arrangements, ensuring 24/7 coverage for business travellers, and managing travel expenses in line with company policies.This role demands a highly organized and...