Network Operations Centre

2 months ago


Lagos, Lagos, Nigeria Global Profilers Full time

ABOUT THE COMPANY

GLOBAL PROFILERS, a Profiler Group Company, is a global recruitment and resourcing firm focusing on African markets.

We have vast experience in sectors like Telecom, IEC, Infra 25, Oil & Gas, Mining, Financial services and Banking, FMCG/CD, Education, and Agriculture, among others.

With a decade of industry expertise, Global Profilers has established itself as a leading recruitment and workforce management provider in Africa.

JOB SUMMARY

  • Skills & Knowledge Requirements
  • Education and Experience:
  • Certifications such as CCNA, CCNP, or equivalent are preferred
  • Bachelor's degree in computer science, information technology, or a related field
  • Experience:
  • Proven experience as a NOC Engineer or in a similar network operations role
  • Strong knowledge of networking protocols like TCP/IP, DNS, DHCP, SNMP, etc.
  • Proficiency in network monitoring tools and technologies such as SNMP monitoring systems, packet analyzers, etc.
  • Familiarity with network equipment including routers, switches, firewalls, load balancers, etc.
  • Understanding of network security principles and best practices
  • Ability to analyze and interpret network traffic and logs to diagnose issues
  • Excellent problem-solving and troubleshooting skills
  • Strong communication and interpersonal skills for effective collaboration
  • Skills:
  • Expertise in networking technologies, network monitoring, incident management, network security, and communication
  • Must hold Network+/CCNA certification
  • Hands-on experience with PRTG and other monitoring tools
  • Experience in configuring and installing various network devices and services
  • Knowledge:
  • Deep understanding of ISP technologies, internet protocols, traffic engineering, data center operations, SLAs, and industry standards
  • Familiarity with networking protocols like IPSEC, HSRP, BGP, OSPF, 802.11, QoS
  • Tentative Package
  • Salary: USD1500 - USD2000 per month with local expenses covered
  • Accommodation: Furnished accommodation for employee only
  • Medical: HMO
  • Air Ticket: Yearly economy class ticket to home country
  • Visa / Cerpac: Covered by company
  • Transportation: Company-provided vehicle

RESPONSIBILITIES

  • Network Monitoring and Maintenance:
  • Efficiently monitoring the organization's network infrastructure
  • Ensuring network availability, performance, and reliability
  • Proactive monitoring, identifying and resolving network issues
  • Conducting routine maintenance tasks and implementing preventive measures
  • Ticket Management and Troubleshooting:
  • Promptly responding to network issues and resolving them within SLA
  • Accurately diagnosing problems, coordinating with teams, and documenting details
  • Network Performance Optimization:
  • Analyzing network metrics to optimize performance and implement enhancements
  • Identifying bottlenecks, making necessary changes for improvements
  • Documentation and Reporting:
  • Keeping up-to-date network documentation, maintaining diagrams, and generating reports
  • Compliance with documentation standards
  • Collaboration and Teamwork:
  • Effective communication and collaboration with teams, vendors, and customers
  • Providing technical support and fostering positive relationships

REQUIRED SKILLS

  • Project management, Operative management, Leadership skills, Ability to coordinate

REQUIRED EDUCATION

  • Bachelor's degree


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