Infrastructure Cloud/PCN/Telecom Support Level 1
1 week ago
About the Role
We are seeking an enthusiastic Infrastructure Cloud / PCN / Telecom Support (Level 1) professional to provide first-line support for cloud services, private communication networks (PCN), and telecom infrastructure. This entry-level role will assist with troubleshooting, monitoring, and maintaining IT infrastructure under the guidance of senior engineers.
Key Responsibilities
Provide first-level support for cloud platforms, PCN systems, and telecom services.
Monitor infrastructure performance and escalate issues to Level 2/3 support teams.
Assist in troubleshooting connectivity, VoIP, and telecom-related issues.
Support end users with cloud-based applications (e.g., Microsoft 365, Azure, AWS basics).
Perform basic configuration and setup of telecom/network equipment under supervision.
Maintain accurate logs of incidents, service requests, and resolutions.
Assist with scheduled maintenance, updates, and backups.
Ensure compliance with IT policies, procedures, and security standards.
Qualifications and requirement:
High Performance Computing (HPC)
Cloud Engineering (Server Support)
If additional related services, which may not have been captured in the list of services provided above are required, charging for such services will be as jointly agreed to by company and vendor.
Expected Service Delivery Expertise for Infrastructure Support
To ensure effective service delivery, contractor is expected to follow the resource guide.
High Performance Computing (HPC)
Cloud Engineering (Server Support)
If additional related services, which may not have been captured in the list of services provided above are required, charging for such services will be as jointly agreed to by company and vendor.
Expected Service Delivery Expertise for Infrastructure Support
To ensure effective service delivery, contractor is expected to follow the resource guide.
-
Lagos, Nigeria Quintevo Nigeria Limited Full timeAbout the Role We are seeking an enthusiastic Network Support Analyst (Infrastructure Cloud / PCN / Telecom – Level 1) to provide first-line technical support for cloud services, private communication networks (PCN), and telecom systems. This entry-level role is part of our Network Engineering track and will focus on troubleshooting, monitoring, and...
-
Network Engineering/Cloud/PCN Services
1 week ago
Lagos, Nigeria Quintevo Nigeria Limited Full timeAbout the Role We are looking for a motivated Network Engineering / Cloud / PCN Services (Office) – Level 1 professional to provide first-line support for office-based network, cloud, and private communication network (PCN) systems. This entry-level role will assist with troubleshooting connectivity issues, supporting cloud-based applications, and ensuring...
-
Network Engineering/Cloud/PCN Services
1 week ago
Lagos, Nigeria Quintevo Nigeria Limited Full timeJob Description The Network Engineering / Cloud / PCN Services Support Analyst (Field – Level 1) will provide entry-level onsite support for network, cloud, and private communication network (PCN) infrastructure, including vessel tracking services in field operations. This role focuses on first-line troubleshooting, monitoring, and ensuring reliable...
-
Network Engineering/Cloud/PCN Services
1 week ago
Lagos, Nigeria Quintevo Nigeria Limited Full timeThe Network Engineering / Cloud / PCN Services Specialist (Field – Level 3) will provide senior-level technical leadership and onsite support for network, cloud, and private communication network (PCN) infrastructure at field locations such as Escravos and Agbami. This role is responsible for ensuring the availability, performance, and security of critical...
-
Infrastructure Engineer(Cloud)
6 days ago
Lagos, Lagos, Nigeria Layer3 Full time ₦1,500,000 - ₦3,000,000 per yearWho we areLayer3 is a fun and innovative place to work – a leading ICT company in Nigeria. Recently listed by The London Stock Exchange Group's 'Companies to Inspire Africa 2019' report and in 2018, was listed by Jobberman as one of the Top ICT companies to work for in Nigeria.We have a superb work culture with strong values. We are passionate about...
-
Cloud Infrastructure Engineer
6 days ago
Lagos, Lagos, Nigeria SynctIQ Full time ₦1,000,000 - ₦3,000,000 per yearAbout the CompanyAt SynctIQ, we're building the lightest, on-demand data infrastructure to meet the business needs of all sizes—anywhere in the world.Our VisionTo be the lightest data infrastructure on-demand that meets the business needs of all sizes, everywhere.We're a growing startup initiative focused on building scalable, reliable, and secure cloud...
-
CSAM Support Representative Level 1
6 days ago
Lagos, Lagos, Nigeria Teknowledge Full time ₦1,200,000 - ₦4,800,000 per yearOverview:TeKnowledge is hiring a CSAM Support Representative Level 1 to join our team. The CSAM Representative will be responsible for providing excellent customer support to Microsoft commercial services customers. The ideal candidate will have a strong understanding of Microsoft Commercial services and the ability to work independently and as part of a...
-
Software Developer
1 week ago
Lagos, Nigeria Quintevo Nigeria Limited Full timeAbout the Role We are looking for a passionate and detail-oriented Software Developer / Support (Mid-Level) to join our IT team. This role combines software development with application support responsibilities. The successful candidate will contribute to coding, debugging, maintaining applications, and providing second-line support to end users. Key...
-
Cloud Support Engineer
6 days ago
Lagos, Lagos, Nigeria OM-Sales Full time ₦1,500,000 - ₦3,000,000 per yearCompany DescriptionOM-Sales is an innovative company specializing in ramping up cybersecurity channel sales globally. We connect cybersecurity vendors with proactive channel partners to drive sales pipelines and achieve business goals across EMEA, APAC, LATAM, and North America. With extensive experience in building channel partner ecosystems, OM-Sales...
-
UNIX/LINUX System Support Level 3
1 week ago
Lagos, Nigeria Quintevo Nigeria Limited Full timeAbout the Role We are seeking an experienced and highly skilled UNIX/Linux System Support (Level 3) professional to lead advanced system administration, performance optimization, and enterprise infrastructure projects. This senior role involves handling the most complex technical escalations, designing scalable system solutions, and mentoring junior team...