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Community Manager

4 weeks ago

Lagos, Lagos, Nigeria Jenniez School of African Interior Design Full time
Jenniez School of African Interior Design and Jenniez Designs are at the forefront of interior design education and practice in Africa. We are dedicated to nurturing creativity, empowering professionals, and delivering innovative interior solutions. As a Community Manager, you will play a vital role in building and nurturing our vibrant community of students, alumni, clients, and industry stakeholders.

Job Overview
The Community Manager will be responsible for developing and maintaining relationships with our community, managing engagement across all platforms, and fostering a positive, collaborative environment. The ideal candidate is a skilled communicator, passionate about community building, and adept at managing both online and offline interactions.

Key Responsibilities
Community Engagement

Create and implement strategies to engage students, alumni, and design professionals.
Foster a sense of belonging and collaboration within our community.
Organize events, webinars, and forums to promote interaction and knowledge sharing.
Social Media Management

Manage and grow Jenniez's presence across social media platforms.
Respond to comments, messages, and inquiries promptly and professionally.
Monitor and report on social media engagement metrics.
Content Creation

Develop engaging content that reflects the brand's vision and values.
Collaborate with the Marketing team to design campaigns tailored to the community.
Create newsletters, blog posts, and other materials to keep the community informed.
Feedback Management

Gather feedback from the community to understand their needs and expectations.
Collaborate with internal teams to address concerns and implement improvements.
Event Coordination

Plan and execute community-driven events such as workshops, meetups, and exhibitions.
Manage logistics, communications, and post-event evaluations.
Relationship Building

Develop partnerships with relevant organizations, influencers, and professionals.
Act as the primary liaison between the community and Jenniez's leadership team.
Analytics & Reporting

Track and analyze community engagement metrics.
Prepare reports to evaluate the effectiveness of initiatives and recommend improvements.
Qualifications
Bachelor's degree in Communications, Marketing, Public Relations, or a related field.
Proven experience as a Community Manager or similar role.
Excellent verbal and written communication skills.
Strong knowledge of social media platforms and trends.
Experience with content creation and management tools.
Event planning and coordination experience is a plus.
Passion for interior design, education, or community building is an advantage.
Key Competencies
Outstanding interpersonal and relationship-building skills.
Creative and innovative mindset.
Highly organized and detail-oriented.
Ability to work independently and as part of a team.
Data-driven with a focus on results.