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Sales Representative
1 month ago
Industry: Real Estate/Construction
Location: Lagos, Nigeria
Job Type: Full-Time (On-site)
Budget: Open to Negotiation
Job Description (Summary)
As the Sales Representative, you will work closely with the sales team to drive business growth by engaging potential clients, negotiating sales, and ensuring customer satisfaction. You will be responsible for executing sales strategies and supporting clients through the purchasing process.
Key Responsibilities:
Developing innovative sales strategies to achieve sales goals.
Identifying potential customers through networking initiatives, cold-calling, and email communications.
Implement Global Sales targets by setting personal sales targets with line managers so as to achieve set targets.
Evaluate sales results and create sales reports before the Sales and Marketing Director.
Collect inquiries, complaints and customers and handle them appropriately.
Coordinate with the legal and finance department within the Group to ensure strict compliance to regulations (external and Internal).
Conduct weekly and monthly reports to senior management on sales targets, enquiries and clients' feedbacks.
Ensure collections of sales proceeds in a timely and efficient manager.
Preparing and delivering sales presentations to potential and existing customers.
Researching competitors' products, pricing and product success and advising management on innovation measures to foster sales.
Resolving customer complaints in a timely and professional manner to maintain customer loyalty.
Supporting the commercial strategy team in working with PMIs to collaborate on home acquisition financing products for their customers.
Support the mortgage team in credit profiling, and the development and application of a list of criteria that will allow them to adequately profile and pre-qualify customers for alternative financing products e.g. rent to own, housing solution fund, NHF etc.
Required Skills & Competencies:
Understanding of the real estate market and domestic customer needs.
Strong negotiation and consultative sales skills.
Ability to manage sales targets and revenue growth.
Familiarity with the real estate brokerage market.
Excellent communication and relationship-building skills.
Market research and competitive analysis expertise.
Knowledge of sales and business strategies within the real estate sector.
Customer-centric approach with problem-solving abilities.
Business expansion and client acquisition planning.
Experience working with mortgage institutions and financial service providers.
Ability to work in a fast-paced environment with a results-driven mindset.
Strategic collaboration with financial institutions and key stakeholders.
Proficiency in CRM software, Microsoft Office, and sales tools.
Adaptability and resilience in a competitive market.
Long-term business sustainability planning.
DELIVERABLES TIME ALLOCATION
Sales Target Sales – 60%
Settlement of customer complaints Collection/Receivables – 20
Admin – 20%
KPI
Total sales Indicator is the overall sales of residential properties done by staff (50%)
% Late collections - Indicator will ensure that the sales staff will not only focus on seeking customers to purchase units, but also to ensure that the customers will follow-up with payment (15%)
Coordination with other relevant departments: (15%)
Feedback from direct leader (s) – qualitative judgment (10%)
Customer Relations – managing communication and feedback between customers and our client (10%)
Required Qualifications & Experience
Bachelor's degree (or equivalent) in Marketing, Business Administration, or a related field.
1-3 years of experience in real estate sales, particularly in the domestic market.
Certified Sales Professional (CSP) certification is an added advantage.
Understand the real estate market and needs of domestic customers.
Familiar with the country real estate brokerage market
Understand the business/sales strategies of our client, and of real estate industries.
Should possess strong communication skills, including the ability to communicate both in the regional language of focus country as well as English.
Access to PMIs relationships and ability to develop a strong and healthy pipeline of leads for real estate sales through the Primary Mortgage Institution market segment and customer base.
Strong negotiation and consultative sales skills.
