Business Process Analyst Officer

2 days ago


Lagos, Lagos, Nigeria HRD solutions Full time
JOB OBJECTIVE/SUMMARY
The Business Process Analyst Officer is responsible for analysing, documenting, and improving business processes within the bank to enhance operational efficiency, service delivery, and compliance. This role works closely with various departments to identify process gaps, recommend improvements, and support digital transformation initiatives.

DUTIES & RESPONSIBILITIES
1. Analyze existing business processes to identify inefficiencies and areas for improvement.
2. Document process workflows, standard operating procedures (SOPs), and process maps.
3. Collaborate with stakeholders to redesign processes for increased efficiency and compliance.
4. Support the automation of business processes by working with IT and relevant departments.
5. Conduct gap analysis and recommend process optimization strategies.
6. Ensure business processes align with regulatory requirements and industry best practices.
7. Monitor key process performance metrics and generate reports for management.
8. Assist in change management initiatives related to process improvements.
KEY PERFORMANCE INDICATORS
i. Reduction in process inefficiencies and operational bottlenecks.
ii. Number of processes optimized and automated.
iii. Compliance with regulatory and operational standards.
iv. Timeliness and effectiveness of process improvement recommendations.
v. User adoption and satisfaction with new/improved processes.
EDUCATION AND EXPERIENCE

• Education: Bachelor's degree in Business Administration, Economics, Information Systems, or a related field.
Professional Body Membership/Certification(s):

• Membership in relevant professional bodies such as the Nigeria Institute of Management (NIM) is an advantage.

• Certifications in business process management (e.g., Lean Six Sigma, Certified Business Process Professional (CBPP), Business Analysis Certification (CBAP), ITIL) are preferred.
Experience: 2+ years of experience in business process analysis, process improvement, or related roles.
KNOWLEDGE

• Strong analytical and problem-solving skills.

• Proficiency in process mapping tools (e.g., Visio, Bizagi, Lucidchart).

• Knowledge of business process modelling and improvement methodologies (e.g., Lean, Six Sigma).

SKILLS/COMPETENCIES
 Excellent communication and stakeholder engagement skills.
 Ability to work collaboratively across departments.

Benefits:
Salary: Negotiable
HMO, Life Insurance, Paid Leave and Allowance, 13th month and all other statutory benefits
Opportunities for professional development and growth
Supportive and collaborative work environment

  • Lagos, Lagos, Nigeria HRD solutions Full time

    Job DescriptionAt HRD Solutions, we are seeking a skilled Business Process Analyst to join our team. As a Business Process Analyst, you will play a critical role in analyzing and improving business processes within the bank to enhance operational efficiency, service delivery, and compliance.Responsibilities:Analyze existing business processes to identify...


  • Lagos, Lagos, Nigeria Vale Finance Full time

    Vale Finance is a leading financial institution that values innovation and expertise. We are currently looking for a talented Data Analyst to join our team and contribute to our mission of delivering exceptional financial services.About the RoleThis is an exciting opportunity for a skilled Data Analyst to take on a challenging role and make a significant...

  • Data Analyst

    5 days ago


    Lagos, Lagos, Nigeria BLAKSKILL LIMITED Full time

    Position: Data AnalystIndustry: ConstructionLocation: Lagos, NigeriaJob Type: Full Time Job Description (Summary)The Data Analyst will be responsible for leveraging data modeling tools, analyzing complex datasets, and presenting findings to inform key marketing and product decisions. The role requires strong technical skills and the ability to communicate...


  • Lagos, Lagos, Nigeria Vale Finance Full time

    We are seeking a highly skilled Data Analyst to join our team at Vale Finance Limited. As a Data Analyst, you will play a crucial role in analyzing large datasets to uncover business trends, optimize financial processes, and support decision-making across multiple teams.ResponsibilitiesDevelop Data Visualizations: Create interactive dashboards and reports...

  • Admin Data Analyst

    1 week ago


    Lagos, Lagos, Nigeria Bella Recruiter Full time

    Purpose of the JobThe Admin Data Analyst plays a crucial role in ensuring the efficient and effective functioning of administrative processes within the organization. This role involves data analysis, process optimization, and administrative support to enhance productivity and decision-making. Expected Key ResultsData Analysis & Reporting: Collect, compile,...

  • Financial Analyst

    5 days ago


    Lagos, Lagos, Nigeria BVL AGENCY LIMITED Full time

    BVL AGENCY LIMITED is seeking an exceptional Financial Analyst to join our team. As a key member of our accounting department, you will play a crucial role in maintaining the accuracy and integrity of our financial records.Key Responsibilities:Maintain accurate financial records, including accounts payable, accounts receivable, and general ledger...


  • Lagos, Lagos, Nigeria HRD solutions Full time

    The Senior Process Strategist at HRD Solutions is responsible for developing and implementing business process strategies that drive operational excellence and business growth. This role involves analysing complex processes, identifying areas for improvement, and developing solutions to increase efficiency and reduce costs.Key ResponsibilitiesAnalyse complex...


  • Lagos, Lagos, Nigeria HRD solutions Full time

    JOB OBJECTIVE/SUMMARY The Head of Business Process Management (BPM) is responsible for designing, optimizing, and overseeing the bank's business processes to improve operational efficiency, service delivery, and compliance. This role ensures that processes are aligned with business objectives, regulatory requirements, and industry best practices, driving...


  • Lagos, Lagos, Nigeria Kimeric Nigeria Limited Full time

    We are looking for a talented Database Analyst III to provide expert-level support for our data-related needs. As a key member of our team, you will serve as the primary point of contact for customers requiring assistance with data issues.Your expertise in relational database concepts, SQL query writing, and IT Change Control support will enable you to...


  • Lagos, Lagos, Nigeria BLAKSKILL LIMITED Full time

    Position: Business Development OfficerIndustry: Real Estate/PropertyLocation: Lagos, NigeriaJob Type: Full-Time (On-site)Job Description (Summary)As a Business Development Officer, your responsibilities will include securing new property sales, lease, and management briefs, developing strategies for client satisfaction, and maintaining a robust client and...


  • Lagos, Lagos, Nigeria Ladr garments Full time

    About Ladr GarmentsWe are a forward-thinking organization that values precision, creativity, and innovation in all aspects of our operations.Job DetailsThis role requires a detail-oriented and creative individual who can manage various administrative tasks, ensure precision in their work, and provide excellent support to the team.Key ResponsibilitiesManage...


  • Lagos, Lagos, Nigeria Vale Finance Full time

    Business Development officer• Marketing and selling Company's products and services to customers through field visits,in-house calls, the Internet, and other marketing channels.• Drive demand for the company's product portfolio• Identify sales prospects and follow up on new leads and referrals resulting from fieldactivity• Recommending and explaining...


  • Lagos, Lagos, Nigeria HRD solutions Full time

    The Head of Business Process Management at HRD Solutions is a seasoned professional responsible for designing, optimizing, and overseeing the bank's business processes to improve operational efficiency, service delivery, and compliance. This role ensures that processes are aligned with business objectives, regulatory requirements, and industry best...


  • Lagos, Lagos, Nigeria HRD solutions Full time

    About the RoleAs a Process Improvement Specialist, you will be responsible for identifying and implementing process improvements that drive operational efficiency, reduce costs, and enhance customer satisfaction. You will work closely with cross-functional teams to analyze business processes, identify areas for improvement, and develop and implement...


  • Lagos, Lagos, Nigeria Kimeric Nigeria Limited Full time

    MAIN FUNCTIONSPrimary customer point of contact for ALL questions related to "Data": data troubleshooting, configuration management support, data heath check monitoring and reporting, data bulk loads for project / new integration / cleansing / updates / migrations, integration specs for inbound & outbound data flow/connector with other systems, partner with...


  • Lagos, Lagos, Nigeria Odixcity Consulting Full time

    Job Title: Business development officer- Real estateWork Mode: RemoteLocation: LagosIndustry: EngineeringJob summary: Our client an Engineering firm is looking for a business development officer who will be responsible for identifying and cultivating new business opportunities with real estate developers, building strong relationships with potential clients,...


  • Lagos, Lagos, Nigeria Imagelinks West Africa Ltd Full time

    Business Support officer responsibilities include: Discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction. If you have excellent communication skills and feel comfortable contacting potential customers to demonstrate our services and products in person, we'd like to meet you. Ultimately, you'll help us meet and...


  • Lagos, Lagos, Nigeria DELIGHT CORPORATE REALTY LTD Full time

    We are searching for a highly motivated and organized individual to join our team as an Administrative Officer. The dynamic role will combine administrative duties with exceptional customer service, ensuring a smooth experience for our clients and supporting the overall operations of the companyJob DescriptionResponsibilities:Manage and maintain office...

  • KYC Analyst

    1 week ago


    Lagos, Lagos, Nigeria PST Full time

    As a Regulation Manager for the Individual and Legal Entities department you will:Monitor, research and understand on a daily basis international laws, regulations, databases, etc. that affect our customers' ability to do international businessInvestigate publicly available data and determine the best methods for acquiring that dataFollow and understand...


  • Lagos, Lagos, Nigeria BLAKSKILL LIMITED Full time

    Job DescriptionThe role of a Data Analyst at Blakskill Limited involves utilizing data modeling tools to analyze complex datasets and present findings that inform key marketing and product decisions. Strong technical skills and the ability to communicate data-backed insights effectively are required.Data Collection & Analysis• Develop and implement...