Customer Service Representative

1 day ago


Lagos Island Local Government Area, Lagos, Nigeria Work in Nigeria Full time
Job Summary:
We are seeking a highly skilled Front Desk Officer to join our team at The Beauty Studio. As a Front Desk Officer, you will be responsible for providing exceptional customer service, managing client relationships, and driving sales growth.

About the Role:
This is an exciting opportunity for an experienced customer service professional to join our team and make a real difference in the lives of our clients. As a Front Desk Officer, you will be the first point of contact for many of our clients, setting the tone for their experience at our studio.

Key Responsibilities:
•Greet clients warmly and professionally, making them feel welcome and valued
•Manage client relationships, building trust and rapport through exceptional customer service
•Drive sales growth through upselling and cross-selling services and products
•Maintain accurate and up-to-date client records, ensuring seamless communication and follow-up
•Respond promptly to client inquiries and concerns, resolving issues efficiently and effectively
•Contribute to a positive and supportive team culture, embracing our values of excellence, innovation, and customer focus.

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