Personalized Service Ambassador

2 weeks ago


Victoria Island, Nigeria IBIC Holdings Full time
JOB SUMMARY

The Personalized Service Ambassador is responsible for delivering exceptional guest service and tailored assistance to enhance the overall guest experience. This role involves anticipating guest needs, offering personalized recommendations, and facilitating seamless arrangements for various services and activities. The Personalized Service Ambassador acts as a knowledgeable resource for guests, ensuring their stay is memorable and enjoyable.

Key Responsibilities:
  • Guest Assistance: Greet guests warmly and offer assistance with inquiries, requests, and concerns.
  • Information Resource: Provide information about local attractions, dining options, transportation, and entertainment, tailored to guest preferences.
  • Reservations and Arrangements: Manage reservations for dining, tours, transportation, and other activities, ensuring a seamless experience for guests.
  • Special Requests: Handle special requests such as arranging flowers, gifts, or unique experiences, ensuring attention to detail and guest satisfaction.
  • Problem Solving: Address and resolve guest complaints or issues promptly and professionally, maintaining a positive attitude.
  • Collaboration: Work closely with other departments (e.g., housekeeping, front desk) to ensure cohesive service delivery and guest satisfaction.
  • Knowledge Development: Stay informed about local events, attractions, and changes in the hospitality industry to provide up-to-date recommendations.
  • Security Awareness: Monitor guest access and security, ensuring a safe environment for all guests.
  • Upselling: Promote hotel services and amenities to enhance the guest experience and drive revenue.


  • Victoria Island, Nigeria IBIC Holdings Full time

    Job Summary:The Guest Experience Ambassador is responsible for delivering exceptional service and tailored assistance to enhance the overall guest experience. This role involves anticipating guest needs, offering recommendations, and facilitating arrangements for various services and activities. The Ambassador acts as a knowledgeable resource for guests,...


  • Victoria Island, Nigeria IBIC Holdings Full time

    We are seeking a reliable and skilled Personal Executive Transporter to support our Executive Director (ED) in their daily activities.Key Responsibilities:Transportation Services:Drive the Executive Director to scheduled appointments, meetings, and engagements while ensuring timely pick-up and drop-off at designated locations.Maintain adherence to road...

  • Driver

    3 weeks ago


    Victoria Island, Nigeria IBIC Holdings Full time

    We are seeking a trustworthy and professional Personal Driver for the Executive Director (ED). This role involves driving the ED to various locations safely and on time, assisting with logistical needs, and maintaining confidentiality and discretion at all times. The ideal candidate is dependable, well-groomed, and has a thorough knowledge of local routes...

  • Concierge

    4 weeks ago


    Victoria Island, Nigeria IBIC Holdings Full time

    Job Summary: The Concierge is responsible for providing exceptional guest service and personalized assistance to enhance the overall guest experience. This role involves anticipating guest needs, offering recommendations, and facilitating arrangements for various services and activities. The Concierge acts as a knowledgeable resource for guests, ensuring...


  • Victoria Island, Nigeria IBIC Holdings Full time

    Job Title: Executive Assistant to the DirectorWe are seeking a highly skilled and experienced driver to join our team at IBIC Holdings. As an Executive Assistant to the Director, you will be responsible for safely transporting the Executive Director to various locations while maintaining confidentiality and discretion at all times.### Responsibilities####...


  • Victoria Island, Nigeria Ascentech Services limited Full time

    Job Title: Receptionist/Sales Representative Location: Victoria Island, Lagos Employment Type: full-time Salary: 80k to 160k Position Type: Full-Time Job Overview: We are looking for a person who will act as a Furniture showroom Receptionist and Salesperson for one of our clients in the Furniture industry. Additionally, this role involves actively...


  • Victoria Island, Nigeria GVA PARTNERS LIMITED Full time

    ADMINISTRATIVE OFFICER JOB OVERVIEW We require the service of an administrative officer with experience to join our dynamic team. The successful candidate will be responsible for providing administrative support to the team, managing daily operations of the office, and ensuring compliance with financial regulations. POSITION SUMMARY & KEY AREAS OF...


  • Victoria Island, Nigeria TF Cameron Court Limited Full time

    Job Title: Building / Property / Facility ManagerAt TF Cameron Court Limited, we are seeking a highly skilled and experienced Building / Property / Facility Manager to join our team. The successful candidate will be responsible for the overall daily operation of the facility, including coordinating all technical and support staff.Key Responsibilities:Carry...


  • Victoria Island, Nigeria TF Cameron Court Limited Full time

     Responsible for the overall daily operation of the facility to include coordinating all technical and support staff.  Carry out daily walk-around inspections to identify ‘’red flags’’, possible maintenance, aesthetics, or environmental issues  Direct coordination of all technical activities and vendor/contractor activities on assigned sites...


  • Victoria Island, Nigeria TF Cameron Court Limited Full time

    Job Title: Facilities Operations ManagerWe are seeking a highly skilled and experienced Facilities Operations Manager to join our team at TF Cameron Court Limited. The successful candidate will be responsible for the overall daily operation of our facilities, including coordinating technical and support staff, conducting daily walk-around inspections, and...

  • Telecoms Rigger

    4 weeks ago


    Victoria Island, Nigeria LinkOrg Networks Full time

    Job DescriptionWe are looking for a skilled and safety-conscious Climber to join our team.The ideal candidate will be responsible for installing, maintaining, and repairing telecommunications equipment on towers, rooftops, and other elevated structures.This role requires excellent climbing skills, a strong understanding of telecommunications systems, and a...


  • Victoria Island, Nigeria TF Cameron Court Limited Full time

    Job SummaryTF Cameron Court Limited is seeking a highly skilled Facilities Operations Manager to oversee the daily operation of our facilities. The successful candidate will be responsible for coordinating technical and support staff, conducting daily walk-around inspections, and directing coordination of all technical activities and vendor/contractor...


  • Victoria Island, Nigeria GVA PARTNERS LIMITED Full time

    We are seeking a highly skilled Administrative Support Coordinator to join our dynamic team at GVA Partners Limited. Job Overview: The successful candidate will be responsible for providing administrative support to the team, managing daily operations of the office, and ensuring compliance with financial regulations.Key Responsibilities:Coordinate schedules,...


  • Victoria Island, Nigeria Standard Chartered Bank Full time

    Job SummaryThis role has a specific focus on Cooperate & Investment Banking CIB Client CoverageResponsibilitiesI am responsible, in my capacity as Principal, Conduct, Financial Crime & Compliance CFCC Advisory, Transactional Banking TB, Nigeria & West Africa for supporting the Head, CFCC Advisory, CIB, Nigeria & West Africa in managing all regulatory,...

  • Executive Secretary

    4 weeks ago


    Lagos Island Local Government Area, Lagos, Nigeria Elevated HR Limited Full time

    Job Title: Personal Assistant Job Summary: We are seeking a highly skilled and organized Personal Assistant to provide exceptional support to our team. The ideal candidate will have a proven track record of providing administrative support, managing schedules, and handling correspondence. Key Responsibilities: • Provide administrative support to the...


  • Lagos Island Local Government Area, Lagos, Nigeria Elevated HR Limited Full time

    Job Title: Personal AssistantJob Summary:We are seeking a highly organized and detail-oriented Personal Assistant to provide exceptional support to our manager. The ideal candidate will be responsible for managing the manager's schedule, coordinating travel arrangements, and handling correspondence. If you are a proactive and efficient individual with...


  • Island and Mainland, Nigeria Timeless Telecom Full time

    About the Company: Timeless Telecoms is a leading telecommunications company committed to delivering reliable and high-speed communication services. Our mission is to maintain a robust network infrastructure that ensures seamless connectivity for our customers. Job Overview: We are looking for a proactive and skilled Field Maintenance Engineer to join our...


  • Island and Mainland, Nigeria Timeless Telecom Full time

    About Timeless TelecomTimeless Telecom is a leading telecommunications company dedicated to delivering high-quality communication services. Our mission is to maintain a robust network infrastructure that ensures seamless connectivity for our customers.Job OverviewWe are seeking a skilled and proactive Field Maintenance Engineer to join our team. The ideal...


  • Island and Mainland, Nigeria Timeless Telecom Full time

    About Timeless TelecomsTimeless Telecoms is a leading telecommunications company that delivers reliable and high-speed communication services. Our mission is to maintain a robust network infrastructure that ensures seamless connectivity for our customers.Job OverviewWe are seeking a proactive and skilled Telecommunications Field Maintenance Engineer to join...


  • Lagos Island Local Government Area, Lagos, Nigeria Elevated HR Limited Full time

    We are seeking a highly skilled and experienced Personal Assistant to provide top-notch administrative support to our team at Elevated HR Limited. The ideal candidate will have a proven track record of delivering exceptional results in a fast-paced environment.Key Responsibilities:Act as the primary point of contact between the manager and internal/external...