Insurance Customer Advocate

2 days ago

Abuja, FCT, Nigeria Outsource Global Technologies Limited Full time
About Us

We are Outsource Global Technologies Limited, a leading provider of specialized services to the health insurance industry. Our commitment to excellence and customer satisfaction drives us to seek talented professionals who share our values. As a Healthcare Liaison Coordinator, you will play a vital role in ensuring seamless operations between our clients and their patients.

Responsibilities:

* Develop and maintain strong relationships with healthcare providers and insurance clients.
* Manage claims processing, treatment code issuance, and customer support to ensure smooth service delivery.
* Collaborate with internal teams to implement best practices and improve operational efficiency.
* Stay up-to-date with industry developments and regulatory changes affecting our clients and their patients.

Requirements:

* Bachelor's degree in a relevant field, such as healthcare administration, insurance, or business.
* Minimum 2 years of experience in a customer support or healthcare liaison role.
* Excellent communication and organizational skills, with attention to detail and ability to work under pressure.
* Proficiency in customer management systems and case-tracking tools.

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