POS System Technician

2 weeks ago

Abuja Kano Adamawa, Nigeria Outsource Global Technologies Limited Full time
Job Title: POS Technician

We are seeking a skilled POS Technician to join our team at Outsource Global Technologies Limited. As a POS Technician, you will be responsible for installing, configuring, and maintaining our point of sale systems to ensure seamless transactions and customer satisfaction.

Key Responsibilities:
  • Troubleshoot hardware and software issues related to our POS systems.
  • Install and configure POS systems to meet the needs of our clients.
  • Set up, configure, and test hardware and software components to ensure optimal performance.
  • Provide technical support to clients via phone, remote, and on-site visits to resolve issues promptly.
  • Maintain technical knowledge of our hardware and software product lines to provide expert support.
  • Train clients on software, hardware, and troubleshooting techniques to ensure they can effectively use our POS systems.
  • Maintain and upgrade POS systems to ensure they remain up-to-date and efficient.
  • Provide technical support to clients to ensure they can operate our POS systems smoothly.
Requirements:
  • Expertise in Microsoft Office, various Windows operating systems, and networking.
  • Experience in configuration, installation, training, and support of hardware or software products.
  • Minimum 2 years of experience in a similar role.
  • Previous experience with Agency banking business is a must.
  • Good computer skills and knowledge of the Microsoft Office Suite (Excel, Word, and PowerPoint).
  • Ability to work some evenings and weekends as part of an emergency on-call rotation.
  • Good written and oral communication skills.
  • Ability to manage and prioritize multiple tasks while in the office or in the field.
  • Good emotional intelligence and people management skills.
Why Join Our Team:

At Outsource Global Technologies Limited, we offer a dynamic and challenging work environment that allows our employees to grow and develop their skills. We are committed to providing excellent customer service and ensuring that our clients receive the best possible support. If you are a motivated and skilled individual who is passionate about technology and customer service, we encourage you to apply for this exciting opportunity.

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