Station Operations Manager
1 week ago
The Station Operations Manager will oversee the daily operations of our filling station, ensuring smooth sales and customer relations while adhering to safety regulations.
About the Role:
- Manage and coordinate pump attendants, security guards, and cleaners.
- Closely monitor sales at the forecourt and product stock levels.
- Prepare reports for management on sales, product stock, and station performance.
- Ensure excellent customer service and handle complaints or disputes.
Key Responsibilities:
- Sales & Inventory Management: Monitor sales, manage inventory, and prepare reports for management.
- Customer Service: Provide excellent customer service and handle complaints or disputes.
- Safety & Compliance: Ensure adherence to industry regulations and company policies.
Requirements:
- Strong understanding of petroleum products marketing, retail operations, and supply chain management.
- Excellent communication and relationship management skills.
- Strategic thinking and market analysis.
- Proficiency in CRM software, Microsoft Office, and sales tools.
- Teamwork and collaboration skills.
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