Technical Support Specialist

15 hours ago


Lagos, Lagos, Nigeria Imagelinks West Africa Ltd Full time
Job Summary

We are seeking a skilled Technical Support Specialist to join our team at Imagelinks West Africa Ltd. This role will involve working closely with the project engineer to ensure the maintenance and repair of extinguishers and equipment are carried out efficiently.

Key Responsibilities:
  • Collaborate with the project engineer to oversee maintenance and repair activities, ensuring timely completion and adherence to best practices.
  • Provide technical guidance to the procurement and supply section on parts availability, facilitating informed decision-making.
  • Offer support to the engineering team in executive projects, contributing to the development of innovative solutions.
  • Assist and guide tradesmen on technical matters, promoting a culture of excellence within the team.
  • Develop and implement health and safety protocols, ensuring compliance across the organization.
  • Conduct preliminary surveys and collect data to inform engineering decisions.
  • Analyze technical issues and root causes, driving corrective actions to rectify problems.
  • Promote best practices in developing technical solutions, enhancing the overall quality of work.
Requirements:
  • Bachelor's degree in a relevant field, such as engineering or a related discipline.
  • Minimum 3 years of experience in a technical support role, preferably in a similar industry.
  • Strong understanding of fire safety regulations and industry standards.
  • Excellent communication and problem-solving skills, with the ability to collaborate effectively with cross-functional teams.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
What We Offer:
  • A competitive salary of $45,000 - $60,000 per annum, commensurate with experience.
  • Ongoing professional development opportunities, enabling you to enhance your skills and knowledge.
  • A dynamic and supportive work environment, fostering collaboration and innovation.
  • A comprehensive benefits package, including medical, life insurance, and retirement savings plans.


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