Dental Service Ambassador

4 days ago

Ikoyi, Lagos, Nigeria Smile360 Dental Specialist Full time

As a Customer Experience Officer at Smile360 Dental Specialist, you will play a vital role in ensuring our patients receive the highest level of care and service. Your primary responsibility will be to manage patient interactions and create a welcoming atmosphere within our practice.

Main Responsibilities:
  • Act as the initial point of contact for patients, providing a friendly and approachable demeanor
  • Manage patient complaints and resolve issues in a timely and professional manner
  • Collaborate with the clinical team to ensure seamless patient flow and address any concerns
Essential Qualifications:

A Bachelor's degree in Business Administration, Hospitality, or related field is required, along with significant experience in a customer service role, preferably in a healthcare setting. Strong communication and interpersonal skills are also essential.

Our Benefits Package:

We offer a competitive salary, comprehensive health insurance coverage, and a range of employee benefits designed to support your well-being and career development.

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