
Travel Industry Expert
3 days ago
We are seeking a highly motivated and experienced Travel Consultant to join our team at LIT3RACY EDUCATION. The ideal candidate will have a proven track record of success in sales and customer service, with a strong understanding of the travel industry and its trends.
Key Responsibilities
- Develop and implement effective sales strategies to drive business growth and achieve sales targets.
- Identify and pursue new business opportunities through networking, referrals, and cold calling.
- Conduct market research to understand customer needs, preferences, and trends in the travel industry.
- Provide exceptional customer service by advising clients on travel options, including destinations, travel dates, costs, and accommodations, to meet their travel needs and preferences.
- Create customized travel itineraries, including flight bookings, hotel reservations, and travel insurance, ensuring a seamless travel experience.
- Maintain up-to-date knowledge of travel industry trends, visa regulations, and destination information to provide accurate and relevant advice to clients.
- Collaborate with internal teams to deliver personalized travel services and solutions.
- Cultivate and maintain strong relationships with clients, ensuring repeat business and referrals.
- Handle client inquiries and complaints in a professional and timely manner, ensuring high levels of customer satisfaction.
- Prepare and deliver presentations and sales pitches to potential clients and partners.
- Track and analyze sales performance metrics to identify areas for improvement and implement corrective actions.
Requirements
- Bachelor's Degree in Travel and Tourism, Business, or a related field; HND or OND preferred.
- Proven experience in sales roles, particularly within the travel or hospitality sector.
- Strong understanding of travel industry products, services, and trends.
- Exceptional sales and customer service skills, with a track record of meeting and exceeding sales targets.
- Excellent communication skills, both written and verbal, with the ability to effectively present information and negotiate deals.
- Self-motivated, results-driven, and able to work independently and as part of a team.
- Passion for travel and a deep understanding of the distinctive challenges and opportunities within the Nigerian travel consultancy industry.
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