Travel Consultant

3 days ago

Lagos, Lagos, Nigeria LIT3RACY EDUCATION Full time
Job Overview

LIT3RACY EDUCATION is seeking a skilled and dynamic Travel Consultant to join our esteemed team. As a key member of our sales team, you will play a vital role in advising clients on travel options, creating customized travel itineraries, and ensuring seamless travel experiences.

Responsibilities

- Develop and implement effective sales strategies to drive business growth and achieve sales targets.

- Identify and pursue new business opportunities through networking, referrals, and cold calling.

- Conduct market research to understand customer needs, preferences, and trends in the travel industry.

- Provide exceptional customer service by advising clients on travel options, including destinations, travel dates, costs, and accommodations, to meet their travel needs and preferences.

- Create customized travel itineraries, including flight bookings, hotel reservations, and travel insurance, ensuring a seamless travel experience.

- Maintain up-to-date knowledge of travel industry trends, visa regulations, and destination information to provide accurate and relevant advice to clients.

- Collaborate with internal teams to deliver personalized travel services and solutions.

- Cultivate and maintain strong relationships with clients, ensuring repeat business and referrals.

- Handle client inquiries and complaints in a professional and timely manner, ensuring high levels of customer satisfaction.

- Prepare and deliver presentations and sales pitches to potential clients and partners.

- Track and analyze sales performance metrics to identify areas for improvement and implement corrective actions.

Requirements

- Bachelor's Degree in Travel and Tourism, Business, or a related field; HND or OND preferred.

- Proven experience in sales roles, particularly within the travel or hospitality sector.

- Strong understanding of travel industry products, services, and trends.

- Exceptional sales and customer service skills, with a track record of meeting and exceeding sales targets.

- Excellent communication skills, both written and verbal, with the ability to effectively present information and negotiate deals.

- Self-motivated, results-driven, and able to work independently and as part of a team.

- Passion for travel and a deep understanding of the distinctive challenges and opportunities within the Nigerian travel consultancy industry.

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