Quality Assurance Specialist
4 weeks ago
Job Overview
This role will be responsible for reviewing, validating, and ensuring the quality of both in-house development initiatives and external vendor deliverables. The ideal candidate will have a strong understanding of software development processes, quality management, and compliance with industry standards. The QA/QC Specialist will collaborate closely with the Digital Execution team to ensure that the solutions developed meet both functional and non-functional requirements and align with overall business objectives.
Key Responsibilities:
- Quality Assurance (In-house Projects):
- Review and assess in-house development work for compliance with project requirements, functionality, and quality.
- Define and implement QA processes, ensuring that they align with the agile development cycle.
- Conduct code reviews and ensure adherence to coding standards and best practices.
- Identify bugs, performance issues, and other gaps and ensure timely resolution in collaboration with the development team.
- Develop and execute test plans and automated test scripts.
- Quality Control (External Vendor Deliverables):
- Assess the quality of deliverables from external partners/vendors to ensure they meet agreed-upon standards.
- Perform functional, performance, and security testing on third-party solutions.
- Create and maintain a clear set of quality metrics and KPIs to track vendor performance.
- Provide feedback and recommendations for improving external vendor solutions based on QC reviews.
- Take ownership of accountability for all external deliverables.
- Collaboration & Communication:
- Work closely with project managers, developers, and business stakeholders to ensure that quality requirements are clear from the start of each project.
- Provide regular status reports on the quality of in-house and vendor projects.
- Ensure proper documentation of all test cases, issues identified, and their resolution.
- Process Improvement:
- Continuously improve QA/QC frameworks, tools, and processes to meet evolving project demands.
- Proactively seek opportunities for automation in testing procedures.
- Compliance & Risk Management:
- Ensure that all digital solutions meet industry standards and regulatory requirements (e.g., GDPR, Nigeria Data Protection Act).
- Identify and mitigate potential risks associated with both in-house and external development initiatives.
Preferred Skills:
- Experience in AI/ML-based solutions testing is highly preferred.
- Knowledge of compliance frameworks relevant to the industry (e.g., GDPR, Nigeria Data Protection Act).
- Familiarity with cross-functional integration testing across platforms (mobile, web, and APIs).
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