
Customer Experience Associate
1 day ago
The Waitress plays a vital role in creating a welcoming atmosphere and providing exceptional customer service at Hospitality Recruitment Placement Service (HRPS) in Lekki Phase 1, Lagos. If you have a passion for delivering outstanding customer experiences and working in a fast-paced environment, this could be the perfect opportunity for you
About the Position:
This position requires a highly organized and motivated individual who can work effectively in a team environment. As a Waitress, you will be responsible for greeting guests, taking orders, serving dishes, handling guest inquiries, and managing customer needs. Your primary goal will be to provide exceptional customer service and ensure that our guests have a positive experience.
Responsibilities:
- Assist guests with menus, answer questions, and make recommendations.
- Take orders accurately and relay them to kitchen staff and bartenders.
- Serve food and beverages promptly, ensuring correct orders and presentation standards.
- Handle guest complaints or issues swiftly and courteously.
- Maintain a clean and organized workspace, adhering to company policies and procedures.
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