Restaurant Operations Manager

4 weeks ago


Lagos, Lagos, Nigeria Emaros Global Resources Limited Full time
Restaurant Manager Job Summary

We are seeking an experienced and dynamic Restaurant Manager to lead and oversee daily operations at our Restaurant. The ideal candidate will have strong leadership skills, a passion for hospitality, and a dedication to delivering exceptional customer experiences.

Key Responsibilities:
  • Operations Management: Oversee day-to-day operations, ensuring smooth functioning of the restaurant and compliance with health, safety, and food regulations.
  • Staff Management: Recruit, train, and supervise restaurant staff, ensuring a motivated, well-organized team. Conduct regular performance evaluations and handle scheduling.
  • Customer Service: Ensure excellent customer service is consistently delivered. Handle customer complaints and feedback with professionalism and promptness.
  • Financial Management: Manage the restaurant's budget, monitor inventory, control costs (labor, food, and beverages), and maximize profitability.
  • Menu Management: Collaborate with the kitchen team to develop and update the menu, ensuring quality and variety while maintaining food cost goals.
  • Health and Safety Compliance: Ensure that the restaurant adheres to food safety regulations and maintains a clean, sanitary environment at all times.
  • Marketing and Promotions: Work with the marketing team to develop strategies to attract new customers, including promotions, special events, and social media campaigns.
  • Supplier Relations: Manage relationships with vendors and suppliers, ensuring timely delivery of quality products.
Qualifications:
  • Proven experience as a Restaurant Manager or in a similar leadership role in the hospitality industry.
  • Strong knowledge of restaurant management software (POS systems).
  • Excellent leadership, communication, and organizational skills.
  • Ability to work in a fast-paced environment and handle high-pressure situations.
  • Financial acumen, with experience managing budgets and controlling costs.
  • Strong customer service focus and problem-solving skills.
  • Knowledge of health and safety regulations in the food industry.
Benefits:
  • Competitive salary
  • Performance-based bonuses
  • Health and dental insurance
  • Paid time off
  • Career growth opportunities


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