Digital Relationship Strategist

2 days ago


Ikeja, Lagos, Nigeria Temprecy Ventures Full time

At Temprecy Ventures, we are seeking a seasoned Marketing/Relationship Officer to spearhead our customer engagement initiatives. As a key member of our team, you will be responsible for fostering and preserving trusting relationships with our customers.

Key Responsibilities:
  • Establishing and maintaining strong relationships with customers and clients.
  • Identifying and capitalizing on new business opportunities.
  • Developing strategic plans to drive growth and profitability.
  • Understanding customer needs and developing effective solutions.
  • Collaborating with internal stakeholders to cultivate profitable relationships.
  • Resolving customer complaints in a timely and professional manner.
Requirements:
  • Excellent communication and interpersonal skills with the ability to build and maintain relationships.
  • A minimum of 3 years of work experience in a Microfinance institution.
  • Proven expertise in customer relationship management (CRM) and a strong network of clients in Lagos.
  • Strategic thinking and problem-solving skills with the ability to analyze complex issues.
  • Ability to work collaboratively and lead a team.
  • Bachelor's degree from a Nigerian higher institution with a minimum of second-class lower or upper credit.
Estimated Compensation:

₸600,000 - ₸800,000 per annum.

This is an exciting opportunity for a results-driven professional to deliver exceptional customer experiences and drive business growth.



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