IT Operations Expert

3 days ago


Lagos, Lagos, Nigeria Ipnx nigeria Full time
Company Overview
Ipnx Nigeria is a technology-driven organization that requires a skilled IT Specialist to manage and support its technology infrastructure. The successful candidate will be responsible for ensuring the efficient operation of all systems and services.

Job Summary
We are seeking an experienced IT Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support, system maintenance, and IT infrastructure management.

Key Responsibilities
1. Technical Support: Provide first-line support for hardware/software issues, troubleshoot, and document solutions.
2. System & Network Maintenance: Monitor and maintain IT systems, perform updates, backups, and security checks.
3. IT Infrastructure Management: Manage user accounts, network devices, and ensure security of systems and infrastructure.
4. Software & Application Management: Assist with software deployment, updates, and ensure application compatibility.
5. Training & Documentation: Train staff and develop technical documentation.
6. Project & Vendor Coordination: Participate in IT projects, liaise with vendors, and manage the property management system (PMS).

Qualifications
Bachelor's degree in IT, Computer Science, or related field.
2+ years of experience in IT support.
Proficiency with Windows, MacOS, Linux, networking protocols, and hardware troubleshooting.
Preferred Skill: Experience with cloud platforms.

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