Digital Commerce Strategist

1 week ago


Ikeja, Lagos, Nigeria SMARTIE MARKETING AND MEDIIA Full time
Job Overview

As an E-commerce Director at SMARTIE MARKETING AND MEDIIA, you will play a crucial role in driving our e-commerce strategy forward. Your primary objective will be to develop and execute comprehensive plans that boost revenue growth, increase market share, and deliver exceptional customer experiences.

Main Responsibilities
  1. Develop E-commerce Strategy: Design and implement a strategic e-commerce plan that aligns with our business objectives. This includes analyzing market trends, identifying opportunities, and developing tactics to drive revenue growth.
  2. Manage E-commerce Operations: Oversee the day-to-day operations of our e-commerce business, including order fulfillment, customer service, and inventory management. Lead and manage a team of skilled e-commerce professionals to ensure seamless execution.
  3. Drive Revenue Growth: Develop and execute targeted marketing strategies to drive traffic, conversion, and revenue growth. Collaborate with the marketing team to create and execute campaigns across multiple channels.
  4. Enhance Customer Experience: Develop and implement initiatives to enhance customer satisfaction and loyalty. Work closely with the customer service team to resolve customer complaints and improve overall customer experience.
  5. Maintain E-commerce Platforms: Oversee the development and maintenance of our e-commerce platforms, including website, mobile app, and backend systems. Ensure seamless integration of e-commerce systems with other business systems.


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