Customer Service Representative

3 days ago


victoria island, Nigeria Macjasonack Construction Company Ltd Full time
Role Overview:

The Reception and Administrative Support Specialist will play a critical role in creating a positive first impression of our organization while ensuring smooth communication flow within the office environment. Key responsibilities include:
  • Welcoming and directing visitors to the appropriate person or department
  • Answering phones and managing incoming calls by answering inquiries, transferring calls to relevant staff, or taking messages when necessary
  • Managing correspondence efficiently, including handling incoming and outgoing mail, emails, and packages
  • Maintaining office security by monitoring visitor access and enforcing security protocols within the office space
  • Providing administrative support by assisting with various tasks such as filing documents, managing office supplies, and maintaining records
  • Offering information about services or products to clients or potential customers as required

Responsibilities:

The Reception and Administrative Support Specialist will be responsible for performing the following duties:
  • Welcome and direct visitors to the appropriate person or department
  • Answer phones and manage incoming calls
  • Manage correspondence efficiently
  • Maintain office security
  • Provide administrative support
  • Offer information about services or products

Requirements:

To be successful in this role, you must have excellent communication skills, a friendly demeanor, and the ability to work effectively in a fast-paced environment. A high school diploma or equivalent is required, and prior experience in an administrative role is preferred.

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