Software Support Engineer

23 hours ago


Lagos, Lagos, Nigeria BLAKSKILL LIMITED Full time

**Job Summary**

At BLAKSKILL LIMITED, we are seeking a skilled Application Support Specialist to join our team. As a key member of our technical operations group, you will be responsible for managing application environments, resolving technical issues, and collaborating with teams to ensure seamless operations.

**Key Responsibilities**

  • Provide technical support for applications, resolving issues in a timely manner.
  • Identify and fix bugs or performance bottlenecks to maintain system reliability.

**Database Management and Optimization**

We utilize various tools like SQL, Oracle, and MongoDB to manage and optimize databases. As an Application Support Specialist, you will ensure data integrity and implement regular performance checks.

**Deployment and DevOps Integration**

Deploy updates, patches, and system upgrades using DevOps frameworks. You will also enhance application functionality through continuous integration and development.

**Working Relationships**

  • Internal: Collaborate with IT, operations, and development teams.
  • External: Liaise with software vendors and third-party providers.

**Required Qualifications and Experience**

  • Bachelor's degree in Computer Science or related field.
  • Minimum of 3 years of experience in application support.
  • Expertise in database management and DevOps frameworks.
  • Proven track record in financial services or fintech.


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