Debt Resolution Specialist

4 days ago


Abuja, FCT, Nigeria Fintrade Solutions Limited Full time
Job Description

The role of a Customer Account Resolution Officer/CSR at Fintrade Solutions Limited involves effective communication with debtors to resolve outstanding debts in a professional manner. The position requires strong analytical skills to manage large portfolios of debts, handle customer complaints, review customer feedbacks and ratings, and collate call logs daily.

Key Responsibilities:

  • Communicate with debtors to resolve outstanding debts
  • Manage large portfolio of debts
  • Handle customer complaints in a professional manner
  • Review customer feedbacks and ratings
  • Collate call logs daily

Requirements:

  • Effective communication and interpersonal skills
  • Strong analytical and problem-solving skills
  • Ability to work in a team environment
  • Proficient in using technology to manage data

Benefits:

  • A biweekly commission up to 20000 attached
  • An opportunity to work in an office space


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