IT Infrastructure Management Professional

1 week ago


Lagos, Lagos, Nigeria HRD solutions Full time

About HRD Solutions

We are a leading provider of IT solutions, dedicated to delivering high-quality services to our clients. Our team is passionate about innovation and excellence, and we are committed to providing our customers with the best possible experience.

Job Title: IT Infrastructure Management Officer

Job Description:

The IT Infrastructure Management Officer will play a critical role in supporting the bank's IT infrastructure, ensuring the stability, security, and efficiency of network systems, servers, and related technologies. This role involves maintaining IT resources, troubleshooting technical issues, and implementing best practices to optimize infrastructure performance and reliability.

Duties & Responsibilities:

  • Assist in managing and maintaining the bank's IT infrastructure, including servers, networks, and cloud services.
  • Monitor system performance, troubleshoot issues, and ensure optimal uptime.
  • Support the implementation of security measures to protect IT systems from cyber threats.
  • Assist in data backup, disaster recovery, and business continuity planning.
  • Manage IT hardware, software, and licensing to ensure compliance and efficiency.
  • Work with vendors to procure, install, and maintain IT infrastructure components.
  • Ensure compliance with regulatory standards and internal IT policies.
  • Provide technical support and training to users on IT infrastructure-related matters.

Key Performance Indicators (KPIs):

  • System uptime and network reliability.
  • Response time for troubleshooting and resolving IT issues.
  • Compliance with security and regulatory standards.
  • Efficiency of backup and disaster recovery processes.
  • User satisfaction with IT support and infrastructure services.

Education and Experience:

To be successful in this role, you will need a Bachelor's degree in Computer Science, Information Technology, or a related field, as well as 3+ years of experience in IT infrastructure, network administration, or system support.

Knowledge and Skills:

  • Knowledge of network administration, system security, and cloud computing.
  • Proficiency in Windows/Linux server administration and virtualization technologies.
  • Strong problem-solving and troubleshooting skills.
  • Ability to work effectively in a team and support IT operations.
  • Good documentation and communication skills.

Benefits:

  • Negotiable salary.
  • HMO, Life Insurance, Paid Leave and Allowance, 13th month, and all other statutory benefits.
  • Opportunities for professional development and growth.
  • Supportive and collaborative work environment.


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