Agricultural Support Services Lead

6 days ago


Abuja, FCT, Nigeria BLAKSKILL LIMITED Full time
  • Job Description: The Customer Service Operations Manager will lead and mentor a team of customer service representatives to deliver exceptional service. They will conduct performance reviews and provide constructive feedback to team members, scheduling shifts and ensuring adequate coverage during peak times.
  • Key Responsibilities: Manage daily customer interactions, analyze customer feedback to identify trends and recommend product or service improvements, leverage digital tools and CRM systems to manage customer interactions effectively.


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