![ITC Worldwide INC](https://media.trabajo.org/img/noimg.jpg)
Jira Service Management Specialist
11 hours ago
**Overview:**
We are ITC Worldwide INC, a company dedicated to providing top-notch IT services. We are seeking an experienced ITSM professional to join our team as a Jira ITSM Help Desk Lead.
As a member of our team, you will be responsible for leading our Jira Service Management team, ensuring efficient ticket resolution, process optimization, and continuous improvement of IT support functions.
Responsibilities:
- Lead the IT help desk team, ensuring prompt and effective resolution of support requests.
- Oversee ticket management, ensuring SLAs (Service Level Agreements) and KPIs are met.
- Monitor system performance, ticket trends, and user feedback to improve support processes.
- Develop and implement ITSM best practices to enhance service efficiency and quality.
Requirements:
- 3+ years in IT service management, with at least 1 year leading a help desk team.
- Hands-on experience configuring and managing Jira Service Management (JSM).
- Strong understanding of ITIL principles and service desk best practices.
- Familiarity with ticketing systems, automation, and reporting tools.
- Ability to lead a team and interact with technical & non-technical stakeholders.
-
Help Desk Operations Manager
12 hours ago
Abuja, FCT, Nigeria ITC Worldwide INC Full time**Job Description:**As a Jira ITSM Help Desk Lead at ITC Worldwide INC, you will be responsible for leading our Jira Service Management team, ensuring efficient ticket resolution, process optimization, and continuous improvement of IT support functions.Key responsibilities include leading the IT help desk team, overseeing ticket management, monitoring system...
-
ITSM Team Lead
12 hours ago
Abuja, FCT, Nigeria ITC Worldwide INC Full time**Job Summary:**We are seeking an experienced IT service management professional to lead our Jira Service Management team. As a Jira ITSM Help Desk Lead, you will be responsible for overseeing our IT service operations using Jira Service Management.The ideal candidate will have hands-on experience configuring and managing Jira Service Management (JSM) and a...
-
Financial Management Specialist
12 hours ago
Abuja, FCT, Nigeria MARATHONA ABIROM CONCEPT LIMITED Full timeJob OverviewInnovative company MARATHONA ABIROM CONCEPT LIMITED seeks a highly skilled Financial Management Specialist to play a vital role in managing financial transactions, preparing reports, and collaborating with the team.
-
Procurement Specialist
12 hours ago
Abuja, FCT, Nigeria White Crust Limited Full timeJob OverviewWe are seeking a highly skilled and experienced Procurement Specialist to manage the procurement process, ensuring timely and cost-effective acquisition of goods and services. The successful candidate will develop and implement procurement strategies, negotiate contracts, and build strong relationships with suppliers.
-
Hospitality Service Assistant
12 hours ago
Abuja, FCT, Nigeria Hospitality Recruitment placement Service (HRPS) Full time**About the Role**As a Cleaner at Hospitality Recruitment Placement Service (HRPS), you will be responsible for maintaining the cleanliness and organization of our facilities. This includes performing routine inspection and maintenance activities, carrying out heavy cleansing tasks, and ensuring that all areas meet health and safety...
-
Customer Service Operations Manager
6 days ago
Abuja, FCT, Nigeria BLAKSKILL LIMITED Full timeAbout the Role: As a Customer Service Operations Manager at BLAKSKILL LIMITED, you will oversee daily customer service operations to ensure timely and effective responses to inquiries, complaints, and feedback. You will develop and implement customer service policies, procedures, and standards, monitoring key performance indicators such as response time,...
-
Financial Services Manager
12 hours ago
Abuja, FCT, Nigeria Tangerine Africa Full timeAbout the RoleThe Insurance Sales Productivity Manager will play a crucial role in driving business growth and improving sales performance across the unit.Key Responsibilities:Drive new acquisition of business and renewals.Collaborate with the Productivity Manager on recruitment and selection of viable Financial Advisor (marketers) for the unit.Mentorship...
-
Reception and Customer Service Manager
4 days ago
Abuja, FCT, Nigeria Campus Technologies Ltd Full timeJob DescriptionWe are seeking an experienced and friendly individual to join our front office team as a Reception and Customer Service Manager. As a key member of our team, you will be responsible for ensuring a smooth and welcoming experience for all visitors to Campus Technologies Ltd.Key Responsibilities* Manage the front desk and ensure a clean and...
-
Senior Client Service Manager
12 hours ago
Abuja, FCT, Nigeria Hempawa Consult Ltd Full timeOverviewHempawa Consult Ltd is a dynamic organization dedicated to delivering exceptional customer experiences. We are committed to fostering a culture of innovation, collaboration, and continuous improvement.Job DescriptionThe Customer Success Lead will play a critical role in driving customer satisfaction and loyalty through effective team management,...
-
Service Delivery Network Manager
12 hours ago
Abuja, FCT, Nigeria Bella Recruiter Full time**Job Profile:**We are seeking a highly skilled Service Delivery Network Manager to join our team at Bella Recruiter. The successful candidate will be responsible for ensuring that network infrastructure and services are deployed in accordance with agreed set standards and SLAs.Key Tasks and Responsibilities:Deploy carrier-grade and reliable network...
-
Customer Service Specialist
12 hours ago
Abuja, FCT, Nigeria Dignity Exodus Nig ltd Full timeSales Girl Job Overview">We are seeking a highly motivated and skilled Sales Girl to join our team at Dignity Exodus Nig Ltd. As a Sales Girl, you will be responsible for assisting customers, driving sales, and maintaining the store's presentation. If you have a passion for customer service, a strong ability to sell products, and a knack for creating...
-
Oil and Gas Services Manager
2 days ago
Abuja, FCT, Nigeria Multinet Group Limited Full timeAbout the RoleThis is an exciting opportunity to join our team as an Oil and Gas Services Manager. We are looking for a candidate with experience in oil & gas, project management, and leadership skills.The successful candidate will be responsible for:Managing oil and gas projects from start to finishCoordinating with internal teams and external...
-
Revenue Generation Specialist
12 hours ago
Abuja, FCT, Nigeria BLAKSKILL LIMITED Full timeJob DetailsWe are seeking a highly skilled and experienced sales professional to join our team as a Revenue Generation Specialist. As a Revenue Generation Specialist, you will be responsible for identifying and pursuing new business opportunities, developing and executing sales strategies, and managing customer relationships to drive revenue growth.Key...
-
Cloud Services Manager
11 hours ago
Abuja, FCT, Nigeria ITC Worldwide INC Full timeWe are looking for a talented Cloud Services Manager - Microsoft Azure to lead our cloud infrastructure management efforts. In this role, you will be responsible for deploying, configuring, and managing Azure resources, monitoring and optimizing Azure environments, and implementing backup, disaster recovery, and failover procedures.Requirements:Azure...
-
Accounting Specialist
6 days ago
Abuja, FCT, Nigeria BLAKSKILL LIMITED Full timeRole SummaryWe are looking for a seasoned Accounting Specialist to support our agricultural finance initiatives. The ideal candidate will have 3-5 years of experience in accounting, preferably in the agritech, fintech, or financial services industry. Key responsibilities will include handling financial record-keeping, budgeting, accounts management, taxation...
-
Intelligent Systems Specialist
3 weeks ago
Abuja, FCT, Nigeria ITCworldwide Full time ₦250,000 - ₦300,000 per monthJob Title**Intelligent Systems Specialist**: A challenging and rewarding opportunity awaits a skilled Intelligent Systems Specialist to design, develop, and deploy intelligent systems at ITCworldwide. We estimate the salary for this role to be around $220,000 per year.Job DescriptionThis position requires a strong background in software engineering, deep...
-
Facilities Maintenance Specialist
12 hours ago
Abuja, FCT, Nigeria Hospitality Recruitment placement Service (HRPS) Full time**Company Overview**At Hospitality Recruitment Placement Service (HRPS), we strive to provide exceptional service to our clients. Our commitment to excellence is reflected in the quality of candidates we present.**Job Description**We are seeking a reliable and detail-oriented Cleaner to join our team. The ideal candidate will be responsible for maintaining...
-
Marketing and Sales Specialist
2 days ago
Abuja, FCT, Nigeria BLAKSKILL LIMITED Full timeJob Overview:We are seeking a skilled Marketing and Sales Specialist to join our team at BLAKSKILL LIMITED. As a key member of our marketing department, you will be responsible for driving sales growth and developing strategies to increase customer engagement.About the Role:You will be responsible for seeking and engaging prospective clients, promoting...
-
Agricultural Support Services Lead
6 days ago
Abuja, FCT, Nigeria BLAKSKILL LIMITED Full timeJob Description: The Customer Service Operations Manager will lead and mentor a team of customer service representatives to deliver exceptional service. They will conduct performance reviews and provide constructive feedback to team members, scheduling shifts and ensuring adequate coverage during peak times.Key Responsibilities: Manage daily customer...
-
Project Execution Specialist
2 days ago
Abuja, FCT, Nigeria Multinet Group Limited Full timeJob OverviewWe are seeking a highly skilled Project Execution Specialist to join our team. The ideal candidate will have experience in oil & gas, project management, and technical skills.Key responsibilities include:Preparation of project plans and schedulesCoordination of project activities with internal teams and external partnersIdentification and...