
Customer Service Manager
2 days ago
We are seeking a highly skilled Customer Service Supervisor to oversee our customer service operations in the confectionery industry. As a key member of our team, you will be responsible for assessing staff activities, providing regular performance feedback, and strategizing daily operations.
Responsibilities- Oversee customer service staff, providing feedback on their performance and coaching them to meet high standards.
- Develop and implement strategies to improve customer satisfaction and retention.
- Train staff in customer service best practices and company policies.
- Monitor cashier coverage and customer flow to ensure efficient service delivery.
- Investigate and resolve customer complaints in a timely and professional manner.
- Assist in developing and implementing service policies, and communicate these to staff and customers.
- Bachelor's degree in Business Administration or a related field.
- 4+ years of experience in a similar role, preferably in the confectionery industry.
- Excellent communication, organizational, and people skills.
- Proficient computer skills and knowledge of standard office practices and procedures.
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Customer Service Expert
2 days ago
Lagos, Lagos, Nigeria Work in Nigeria Full time**Company Overview:**We are a leading confectionery services company based in Nigeria, committed to providing exceptional customer experiences. Our team is dedicated to delivering high-quality products and services that meet the needs of our valued customers.**Job Summary:**We are seeking a highly skilled and experienced Customer Service Representative to...
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Customer Service Representative
5 hours ago
Lagos, Lagos, Nigeria Travel Kulture Full timeAesthetic clinics play a vital role in providing quality healthcare services. As a Customer Service Representative at Travel Kulture, you will be the face of our clinic, ensuring that every client has an exceptional experience. Your primary responsibility will be to manage front desk operations, including reception, appointments, and client communication.Key...
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Sales & Customer Service Officer (Logistics)
2 weeks ago
Lagos, Lagos, Nigeria BLAKSKILL LIMITED Full timePosition: Sales & Customer Service OfficerIndustry: LogisticsLocation: Gbagada, Lagos, NigeriaJob Type: Full-Time (On-site)Job Description (Summary)As the Sales & Customer Service Officer, you will be responsible for managing client relationships, ensuring customer satisfaction, and driving business growth within assigned accounts or business units. This...
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Confectionery Industry Customer Liaison
1 day ago
Lagos, Lagos, Nigeria Work in Nigeria Full time**About Us:**We are a reputable confectionery services company operating in Nigeria. Our mission is to provide exceptional customer experiences and deliver high-quality products that meet the needs of our valued clients.**Job Details:**We are seeking a highly skilled and experienced Customer Service Representative to join our team. As a key member of our...
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AI Prompt Engineer/Customer Service Intern
2 weeks ago
Lagos, Lagos, Nigeria MaxGood Full timeResponsibilities:- Prompt Engineering to create complex AI powered expert personalities- Avatar Customization: Help clients customize their Avatars with unique personalities and private reference libraries, reflecting their coaching approach and expertise.- Content Upload and Management- Specific Tools/Technologies: Utilize the MaxGood.work platform for...
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Confectionery Services Supervisor
1 day ago
Lagos, Lagos, Nigeria Work in Nigeria Full timeAbout Our Ideal CandidateWe are looking for a talented individual with excellent leadership skills, business acumen, and a passion for delivering exceptional customer service. As a Customer Service Supervisor, you will have the opportunity to make a real impact on our business and contribute to our success.Your Key ResponsibilitiesLead and motivate our...
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Customer Experience Specialist
5 days ago
Lagos, Lagos, Nigeria Tuteria Limited Full timeAbout the RoleTuteria Limited is seeking a skilled and dedicated Sales Support Executive to join our team. In this role, you will be responsible for providing exceptional customer support and driving sales growth through effective collaboration with our sales team.Responsibilities:Support Customer Engagement: Respond to customer inquiries and messages across...
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Customer Success Advocate
6 days ago
Lagos, Lagos, Nigeria Swingsxstore Full timeOur CompanyAt Swingsxstore, we pride ourselves on providing exceptional customer service and building long-term relationships with our clients.Job RequirementsCultivate new leads within the sales territoryTravel throughout the territory and visit customers on a recurring basisManage multiple accounts simultaneouslySkills and QualificationsStrong...
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Regulatory Expert in Customs Operations
6 days ago
Lagos, Lagos, Nigeria PST Full timeCompany Overview:PST is a leading provider of Customs Tariffs and compliance solutions. We pride ourselves on delivering high-quality services to our clients, and we're looking for talented individuals to join our team.Job Description:We're seeking a highly skilled and experienced International Trade Regulation Manager to join our team. The successful...
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Field Service Personnel
1 week ago
Lagos, Lagos, Nigeria Tizeti Full timeThe field service engineer interacts with our customers and is responsible for the design, Installation, troubleshooting, repair, and maintenance of wireless devices at client locations.He/she will install new hardware and software and keep track of existing problems, solving complex local network issues within the customer's premises ensuring customer...
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Financial Services Director
2 days ago
Lagos, Lagos, Nigeria Consolidated Hallmark Insurance Ltd Full timeJob Title: Financial Services DirectorAbout UsConsolidated Hallmark Insurance Ltd is a leading provider of insurance solutions. We are committed to delivering exceptional service and tailored recommendations to our clients.Job DescriptionClient Relationship Management: Develop and maintain strong relationships with high-net-worth clients, understanding their...
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Service Fulfilment Engineer
1 week ago
Lagos, Lagos, Nigeria Fort Knox Outsourcing Full timeJob Title: Service Fulfilment EngineerLocation: Ikeja LagosSalary: 200,000Work Mode: 3 Months Contract· Install, configure, optimize and maintain network connectivity infrastructure & systems for the Network as well as for enterprise customers as per agreed set standards and SLAs.· Safeguard performance, capacity, availability (>99.9%) and quality of the...
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Customs Tariff Specialist
7 days ago
Lagos, Lagos, Nigeria PST Full timeAs a Regulation Manager for the Customs Tariffs department you will:Monitor, research and understand on a daily basis international Customs Tariffs and duty rates that impact PST.AG clients' ability to do business internationallyMaintain and utilize current regulatory expertise to ensure that the PST.AG database of Customs Tariffs is up to date and compliant...
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Customer acquisition officers
2 weeks ago
Lagos, Lagos, Nigeria Plugz Strategic Services Full timeJob Title: Customer Acquisition SpecialistDepartment: Sales & MarketingReports To: General Manager Summary:We are seeking a highly motivated and results-driven Customer Acquisition Specialist to join our dynamic team. This critical role is responsible for driving significant customer growth through the development and execution of innovative acquisition...
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Digital Financial Services Leader
4 days ago
Lagos, Lagos, Nigeria BLAKSKILL LIMITED Full timeJob DescriptionAbout UsAt Blakskill Limited, we are dedicated to delivering exceptional financial services to our clients. Our team of experts is committed to providing innovative solutions that meet the evolving needs of our customers.Job SummaryWe are seeking a highly skilled Marketing Manager to lead our sales and marketing initiatives. The successful...
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Financial Services Product Manager
4 days ago
Lagos, Lagos, Nigeria BLAKSKILL LIMITED Full timeJob Overview:Blakskill Limited is seeking a highly experienced Marketing Manager to lead our sales and marketing efforts. The successful candidate will be responsible for developing market strategies, overseeing client acquisition, and ensuring the achievement of business goals.Key Responsibilities:- Develop and execute periodic sales and marketing targets-...
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Financial Services Growth Expert
5 days ago
Lagos, Lagos, Nigeria BLAKSKILL LIMITED Full timeKey Responsibilities:As a Financial Services Growth Expert, you will be responsible for achieving monthly loan disbursement targets, generating quality transactions, and expanding our customer base. You will work closely with internal teams to monitor portfolio performance, resolve customer complaints, and submit comprehensive reports on all activities.
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Management Trainee
2 weeks ago
Lagos, Lagos, Nigeria BLAKSKILL LIMITED Full timePosition: Management TraineeIndustry: Microfinance BankLocation: Jibowu, LagosJob Type: Full-Time (On-site)Budget: NGN 160,000 Monthly GrossJob Description (Summary)The Management Trainee Program offers a structured rotational experience across various banking departments to develop leadership skills, financial acumen, and operational expertise. Trainees...
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Customs Tariffs Compliance Specialist
6 days ago
Lagos, Lagos, Nigeria PST Full timeAbout the Role:The Customs Tariffs Compliance Specialist will play a crucial role in ensuring that our database of Customs Tariffs is accurate and up to date. This involves monitoring and analyzing international Customs Tariffs and duty rates, as well as staying up to date with relevant regulations and laws.Responsibilities:Research and analyze international...
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Management Trainee
2 weeks ago
Lagos, Lagos, Nigeria BLAKSKILL LIMITED Full timePosition: Management TraineeIndustry: Microfinance BankLocation: Jibowu, LagosJob Type: Full-Time (On-site)Budget: NGN 160,000 Monthly GrossJob Description (Summary)The Management Trainee Program offers a structured rotational experience across various banking departments to develop leadership skills, financial acumen, and operational expertise. Trainees...