Retail Operations Lead

3 days ago


Lagos, Lagos, Nigeria Secrets of Skin Full time

Secrets of Skin Job Description

 

Job Title: Retail Operations Lead

 

Location: Lagos Island Axis, Lagos

 

Salary Range: ₦800,000 - ₦1,200,000 per annum, depending on experience

 

Job Type: Full-time

 

Job Category: Retail Management

 

About Us:

At Secrets of Skin, we are a leading provider of skincare solutions, and we are seeking a highly motivated and experienced Retail Operations Lead to join our team. As a Retail Operations Lead, you will be responsible for the day-to-day operations of our retail stores, ensuring that they run smoothly and efficiently.

 

Responsibilities:

- Cash management and financial reporting

- Weekly store inventory management and stock control

- Monthly stock taking and reconciliation

- General cleaning and organizing of store outlook

- Call management and customer service

- Handle customer complaints and resolve issues promptly

- Content creation for social media platforms

- Manage budgets for product deliveries

- Manage other store operations, including HR and logistics

 

Requirements:

- Must be conversant in using Microsoft Excel and Word

- MUST LIVE ON THE LAGOS ISLAND AXIS

- MUST BE FEMALE

- Must be friendly and easy to communicate with

- Must be smart, analytical, and able to work quickly under pressure

- Must be willing to learn and take feedback constructively

- Must be patient and respectful in all interactions

 

What We Offer:

- Competitive salary range (₦800,000 - ₦1,200,000 per annum)

- Opportunities for professional growth and development

- Collaborative and dynamic work environment

 



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