Front Desk Receptionist Coordinator
2 weeks ago
**Job Overview**
We are seeking a highly skilled Front Desk Receptionist to join our team at EMS Hospital. This individual will be responsible for managing online, phone, and in-person room reservations.
Main Responsibilities:
- Welcome guests, check them in, distribute room keys, and explain the hotel's amenities
- Take payment from customers
- Respond to guests' issues and complaints in a friendly, timely manner
- Explain local amenities and attractions to guests
- Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs
- Assist customers with the planning of special events such as weddings and business conferences
- Arrange specialized services for VIP customers
**Requirements:**
* High school diploma or equivalent required
* 1-2 years of experience in hospitality or a related field
* Excellent communication and problem-solving skills
* Ability to work well under pressure and multitask
**Salary:** $45,000 - $55,000 per year, depending on experience
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