Restaurant Operations Manager

1 month ago


Lekki, Lagos, Nigeria Vertiline Synergy Limited Full time

About Our Company

At Vertiline Synergy Limited, we are committed to delivering exceptional customer experiences in the hospitality industry. Our restaurant operations manager plays a crucial role in ensuring seamless day-to-day activities and maintaining our reputation for excellence.

Job Title:

Restaurant Operations Manager

Location:

Lekki Phase 1

Industry:

Hospitality

Salary:

N250,000 per annum

Job Description

Responsibilities

Our Restaurant Operations Manager is responsible for overseeing all aspects of our business, ensuring efficient operation, and maintaining high standards of quality and customer service.

Key Responsibilities:

  • Coordinate daily Front of the House and Back of the House restaurant operations;
  • Demonstrate excellent leadership skills to motivate staff and ensure excellent customer service;
  • Maintain high production, productivity, quality, and customer-service standards;
  • Regularly review product quality, estimate future needs for goods and kitchen utensils, and ensure compliance with sanitation and safety regulations;
  • Manage operational costs, identify measures to cut waste, and create detailed reports on weekly, monthly, and annual revenues and expenses;
  • Promote the brand in the local community through word-of-mouth and restaurant events;
  • Recommend ways to reach a broader audience;
  • Train new and current employees on proper customer service practices;
Requirements

To be successful in this role, you will need:

  • A BSc degree in Business Administration or hospitality management;
  • Proven 5 years' work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager, or similar role;
  • Proven customer service experience as a manager;
  • Familiarity with restaurant management software;
  • Strong leadership, motivational, and people skills;
  • Acute financial management skills;

What We Offer

We offer a competitive salary, opportunities for professional growth and development, and a dynamic work environment. If you have a passion for delivering exceptional customer experiences and leading a team, we encourage you to apply for this exciting opportunity.



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