Head of Ecommerce

Strivo Labs is looking for a strategic and results-driven
Head of E-Commerce
to lead the development, growth, and optimization of our clients' and internal e-commerce operations. In this role, you will oversee digital sales channels, customer experience, product performance, and end-to-end online commercial strategy — ensuring consistent revenue growth and operational excellence.

What You'll Do

• Develop and execute the overall e-commerce strategy to drive revenue, customer acquisition, retention, and digital channel performance.
• Oversee day-to-day e-commerce operations including product listing, pricing, content management, promotions, and customer experience.
• Lead A/B testing, conversion rate optimization (CRO), and user journey improvements to enhance online sales performance.
• Collaborate with marketing, product, logistics, finance, and customer support teams to ensure seamless execution of campaigns and operations.
• Monitor and analyze sales data, platform performance, conversion metrics, and customer behavior to inform decision-making.
• Manage relationships with marketplace partners, payment providers, logistics partners, and technology vendors.
• Lead the development and enhancement of e-commerce platforms, ensuring stability, usability, and continuous improvement.
• Ensure accurate inventory management, fulfillment planning, and order processing workflows.
• Develop and oversee digital merchandising strategies, content calendars, and campaign rollouts.
• Stay updated on e-commerce trends, emerging technologies, and competitive benchmarks to drive innovation.
• Lead and mentor e-commerce teams, ensuring strong performance, alignment, and execution.

What We're Looking For

• 5–8 years' experience in e-commerce management, digital sales, online retail, or related roles.
• Proven experience leading high-performing e-commerce teams and scaling online sales channels.
• Strong understanding of e-commerce platforms (Shopify, WooCommerce, Magento, Salesforce Commerce Cloud, etc.).
• Experience with digital analytics tools (Google Analytics, Data Studio, Hotjar, Mixpanel, etc.).
• Solid understanding of online merchandising, product lifecycle, and pricing strategies.
• Strong grasp of digital marketing, SEO/SEM, performance marketing, and CRM.
• Excellent leadership, communication, and stakeholder management skills.
• Strong analytical and strategic problem-solving abilities.

Interested?

Send your CV, salary expectation, and a short note about your experience to

with the subject line:

"Head of E-Commerce Application"