Senior Specialist

5 days ago

Lagos, Lagos, Nigeria MTN Nigeria Full time

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the position below:

Job Position: Senior Specialist - ICT Solutions Sales

Job Identification: 6568

Job Location: Ikoyi, Lagos

Job type: Full-time

Reports To: Senior Manager - Value Sales

Division: Enterprise Business

Mission

  • The Senior Specialist, ICT Solution Sales will drive revenue growth by developing and closing ICT solution opportunities across targeted enterprise segments. The role is responsible for positioning MTN Nigeria as a trusted digital transformation partner by engaging customers, understanding their business needs, and designing tailored ICT solutions that deliver measurable value.

Description

  • Lead customer conversations to uncover business and technology challenges, translating them into ICT solution opportunities.
  • Develop and present compelling solution proposals and value propositions tailored to customer needs.
  • Coordinate with presales, product, and technical teams to craft fit-for-purpose solutions (Cloud, Data Center, Security, Unified Communications, IoT, Managed Services, etc.).
  • Conduct product demonstrations, proof-of-concepts, and customer workshops where required.
  • Work closely with internal teams (Presales, Marketing, Finance, Legal, and Service Delivery) to ensure successful closure and handover of deals.
  • Ensure compliance with MTN sales governance processes, pricing models, and contract terms.
  • Ensure full integration of quality management processes within all sales activities for the allocated corporate accounts, ensuring effective deployment on a day-to-day basis.
  • Support the delivery of customer success initiatives, ensuring high adoption and retention.

Requirements

Education:

  • Bachelor's Degree in Computer Science, Engineering, Business Administration, or related field.
  • Postgraduate qualification (MBA, MSc) is an advantage.
  • Relevant professional certifications (Cloud, Networking, Cybersecurity, ITIL, Sales/Consulting) preferred.
  • Fluent in English

Experience:

6 - 13 years of experience which includes:

  • Experience in ICT solution sales, account management, or consulting in Telco, IT, or Systems Integrator environment.
  • Demonstrated track record of achieving/exceeding ICT sales targets in enterprise accounts.
  • Deep understanding of enterprise ICT solutions: Cloud & Data Center, Cybersecurity, Networking, UC&C, IoT, and Managed Services.
  • Strong consultative selling, solution design, and negotiation skills.
  • High Proficiency in M365 and agile tools.

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