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Senior Specialist
2 weeks ago
Reports To: Senior Manager - Value Sales
Division: Enterprise Business
Mission:
- The Senior Specialist, ICT Solution Sales will drive revenue growth by developing and closing ICT solution opportunities across targeted enterprise segments. The role is responsible for positioning MTN Nigeria as a trusted digital transformation partner by engaging customers, understanding their business needs, and designing tailored ICT solutions that deliver measurable value.
Description:
- Lead customer conversations to uncover business and technology challenges, translating them into ICT solution opportunities.
- Develop and present compelling solution proposals and value propositions tailored to customer needs.
- Coordinate with presales, product, and technical teams to craft fit-for-purpose solutions (Cloud, Data Center, Security, Unified Communications, IoT, Managed Services, etc.).
- Conduct product demonstrations, proof-of-concepts, and customer workshops where required.
- Work closely with internal teams (Presales, Marketing, Finance, Legal, and Service Delivery) to ensure successful closure and handover of deals.
- Ensure compliance with MTN sales governance processes, pricing models, and contract terms.
- Ensure full integration of quality management processes within all sales activities for the allocated corporate accounts, ensuring effective deployment on a day-to-day basis.
- Support the delivery of customer success initiatives, ensuring high adoption and retention.
Education:
- Bachelor's degree in Computer Science, Engineering, Business Administration, or related field.
- Postgraduate qualification (MBA, MSc) is an advantage.
- Relevant professional certifications (Cloud, Networking, Cybersecurity, ITIL, Sales/Consulting) preferred.
- Fluent in English
Experience:
6 - 13 years' experience which includes:
- Experience in ICT solution sales, account management, or consulting in Telco, IT, or Systems Integrator environment.
- Demonstrated track record of achieving/exceeding ICT sales targets in enterprise accounts.
- Deep understanding of enterprise ICT solutions: Cloud & Data Center, Cybersecurity, Networking, UC&C, IoT, and Managed Services.
- Strong consultative selling, solution design, and negotiation skills.
- High Proficiency in M365 and agile tools
