Head, Customer Relations Management

Head – Customer Excellence**Location:** Lagos, Nigeria (Onsite)**Department:** Business Excellence**Reports To:** Head – Business ExcellenceRole OverviewThe Head of Customer Excellence will lead initiatives focused on driving customer engagement, retention, and lifetime value through data, digital tools, and operational excellence. This role requires a...

Job Summary:Our client is seeking a friendly, detail-oriented Customer Relations Manager to support their retail printing store operations. This role involves assisting customers with printing service inquiries, processing orders and payments, ensuring accurate transactions, and maintaining a clean, organized customer service area.Key Responsibilities:Serve...

Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time, on-site role located in Lagos for a Head of Wealth Management. The role involves overseeing and managing the wealth management division, fostering strong business relationships with clients, and ensuring alignment with investment strategies. Responsibilities also...

Company Description Bey Health Consulting are recruiting to a number of position on behalf of our client who is a leading healthcare Management Organization (HMO) in Nigeria with Head office in Lagos. Job Description Location: LagosResponsibilities:We are seeking a head of operations experienced in managing operations with previous relevant industry...

Job Title: Billing and Customer Relations ExecutiveLocation: Head Office, LagosEmployment Type: Full-timeKey ResponsibilitiesSupport billing operations through accurate data entry, validation, and reconciliation.Identify and resolve billing discrepancies across multiple systems.Generate and present insightful reports using Excel, Power BI, or similar...

Company Description An Oil servicing and Marine company with Head Quarters in Rivers state with offices about to open in Lagos and Akwa Ibom states. Job Description Promote customer care and help resolve queries of the customer in an ethical and informative way.To develop rapport with the customer base,greet by name, have knowledge of account...

Dangote Group is one of Nigeria's most diversified business conglomerates with a hard – earned reputation for excellent business practices and products' quality with its operational headquarters in the bustling metropolis of Lagos, Nigeria in West Africa.We are recruiting to fill the position below:Job Position: Head, Customer SuccessJob Location: DIL -...

TheHead of Customer Excellencewill spearhead initiatives that strengthen customer engagement, retention, and lifetime value through data-driven insights, digital solutions, and operational efficiency. This role demands strong technical capability, business insight, and strategic vision to design and implement customer-focused programs that elevate experience...

Company DescriptionHenriken Consulting Limited (HCL) is a premier human capital management and development organization, providing services to individuals, SMEs, large corporations, and various institutions across Africa, the USA, UK, and Canada. The Henriken team comprises young, innovative talents dedicated to delivering high-quality support and...

Company Description Our client is an initiative of the Federal Government born out of its private-public sector partnership. In fulfillment of its mandate, our client seeks dynamic service oriented professionals to support the achievement at its strategic objectives. Job Description Develop dynamic communications strategies which align local requirements...