Clinic Manager – Dental and Optometry Units

6 days ago

Lagos, Lagos, Nigeria Falcon Peak Solutions Limited Full time ₦1,500,000 - ₦3,000,000 per year

Job Title: Clinic Manager – Dental and Optometry Units

Location: Lagos (Egbeda - Akowonjo Axis)

Employment Type: Full-time

Job Summary:

We are currently seeking an experienced and professional administrator to oversee the operations of our Dental and Optometry teams and be the welcoming face of our practice. The ideal candidate must have extensive prior experience in a hospital environment, with a strong understanding of patient flow & scheduling, HMO billing systems, and medical terminology. This position plays a critical role in delivering excellent patient service and ensuring the smooth daily operation of the front desk.

Key Job Responsibilities

  • Patient Interaction: Greet patients and visitors warmly, provide clear information, and respond to inquiries with professionalism and empathy.
  • Record Keeping: Accurately verify and update patient demographics and ensure seamless registration into the Electronic Patient Record System.
  • Scheduling & Appointments: Coordinate and manage appointments, liaise with referring physicians, and ensure accurate scheduling.
  • Data Entry: Enter and maintain precise patient and examination data in electronic health record (EHR) systems.
  • Administrative Tasks: Handle incoming calls, manage patient invoicing and billing, and support administrative functions.
  • Customer Service: Deliver outstanding service to patients, physicians, and internal teams, promoting a positive patient experience.
  • Reception Area Management: Maintain a clean, organised, and professional reception area that reflects the standard of care provided.

Job Requirements

  • Bachelor's Degree in Business Administration, Mass Communication, or Higher National Diploma in Health Information Management.
  • Must have at least 2–4 years of hands-on experience working in a medical facility.
  • Additional certification or diploma in Medical Office Administration or Medical Records /Health Information Management is a strong advantage.
  • Communication: Exceptional verbal and written communication skills for interacting with patients, staff, and clinicians.
  • Customer Service: Demonstrated ability to provide friendly, efficient, and patient-centred service.
  • Computer Proficiency: Skilled in using medical software systems, EHR platforms, and Microsoft Office tools.
  • Organisational Abilities: Strong multitasking and organisational skills to manage schedules, calls, and documentation.
  • Basic Billing & Accounting: Working knowledge of invoicing, patient payments, and billing systems.
  • Work Under Pressure: Ability to remain composed and effective in high-volume or time-sensitive situations.

Note: Applicant must reside within or close to the area of work location (Egbeda – Akowonjo Axis) and should be available for physical interview and immediate resumption.

Application Closing Date

14 of November, 2025

How to Apply

Interested and qualified candidates should send their CV to: using the job Title as the subject of the mail.

Job Type: Full-time

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