Junior Administrative Officer

Job Description - Junior Office Administrator

About mDoc

mDoc is a digital health social enterprise which leverages behavioural science, technology and quality improvement methodologies to provide improved access to quality healthcare for people with chronic health needs. Our goal is to augment the knowledge and capability of healthcare providers and health consumers to ensure longer, happier and healthier lives across sub-Saharan Africa. We're looking for curious, high-energy individuals who thrive in fast-paced, purpose driven environments. Ideal candidates are enthusiastic, hard-working, empathetic, and passionate about public health, healthcare innovation, and the transformative potential of AI. At mDoc, we're building a dynamic movement-one focused on delivering exceptional care, meaningful support, and impactful digital solutions to our members. But, if you're eager to grow, challenge the status quo, and help shape the future of health for underserved communities, we'd love to have you on the journey. Position The Offi ce Admin role demands a strong sense of ownership, a commitment to exceptional service, and the discipline to follow established protocols in maintaining optimal facility operations. This position is ideal for someone who is detail-oriented, solutions-focused, and thrives in a collaborative fast-moving environment. Success in this role requires excellent organizational skills, physical capability, and a deep passion for creating supportive environments that enable quality healthcare delivery. Facility Associates go beyond routine tasks-they bring an "anything it takes" mentality to ensure seamless operations and optimal facility functionality through every interaction.

As an Office Admin , you will work alongside the mDoc team to foster a culture grounded in our core values: passion, integrity, empathy, and mutual respect- supporting both clinical operations and administrative functions across all facility touchpoints. Delivering member-centred care through exceptional facility management and a consistently excellent operational experience is central to mDoc's mission. We're looking for individuals who not only embody these values but who are action-driven- committed to going the extra mile to ensure every facility operation supports our healthcare objectives.

Key Responsibilities

● Provide comprehensive administrative support across all facility operations, ensuring smooth day-to-day functionality of office and hub environments.

● Assist with logistics coordination including moving equipment, supplies, and materials between locations as needed to support operational requirements.

● Maintain facility organization, cleanliness, and optimal arrangement of spaces to support clinical and administrative activities.

● Support inventory management by tracking supplies and ensuring adequate stock levels across all facility locations.

● Coordinate deliveries of company items including laptops, branded materials, and sales items to team members within and outside Lagos, as well as to sales agents across Nigeria and internationally.

● Support outreach activities by organizing and delivering branded items, appliances, and materials needed for outreach programs at various locations across different communities.

● Assist with setup and breakdown of meeting spaces, training sessions, special events, and outreach activities to facilitate organizational programs.

● Coordinate with vendors, service providers, and maintenance personnel to ensure facility infrastructure meets operational standards.

● Assist in emergency preparedness by maintaining knowledge of safety protocols and supporting emergency response procedures when required.

● Collaborate with team members across departments to identify facility improvement opportunities and implement solutions that enhance operational efficiency.

● Maintain security protocols and access control procedures to ensure safe and secure facility environments for all staff and members.

Minimum Qualifications

● Bachelor's degree in Business Administration, Office Management, Social Sciences, or a related fi eld.

● 0–2 years experience in administrative or office support roles (NYSC completion is an advantage).

● Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

● Strong organizational and time-management skills.

● Good written and verbal communication skills.

● Ability to maintain confidentiality and handle sensitive information.

● High attention to detail and willingness to learn.

You should include these in your application:

• A resume

• A cover letter.

Your application will not be reviewed otherwise.

We take the process of hiring very seriously and as such you will be asked to undergo a

behavioural and technical assessment of your skills before moving forward in the process. Only short-listed candidates will be notified if they are moving ahead in the process.

Learn more at

Job Type: Full-time

Work Location: Remote