Head of Sales Operations

Job Description: Head of Sales

Position: Head of Sales

Department: Sales & Business Development

Reports To: Chief Executive Officer (CEO) / Chief Revenue Officer (CRO)

Location: Lagos, Nigeria

Employment Type: Full-Time

Position Summary

We are seeking a seasoned and visionary Head of Sales to lead our entire sales organization. This is a strategic leadership role requiring a minimum of 10 years of progressive sales experience, with a proven track record of building and scaling high-performing teams. The ideal candidate will be responsible for developing and executing a comprehensive sales strategy to achieve aggressive revenue targets, expand market share, and foster long-term customer relationships. You will be a player-coach, capable of both setting the strategic vision and diving into the details to mentor the team and close key deals.

Key Responsibilities

• Strategic Leadership & Planning:
• Develop and execute the annual and quarterly sales strategy, quota, and operating plan.
• Define and implement the sales methodology, processes, and KPIs to drive efficiency and predictability.
• Analyze market trends, competitive landscape, and customer insights to identify new growth opportunities.
• Collaborate with Marketing, Product, and Finance to align go-to-market strategy and resource allocation.
• Team Building & Management:
• Recruit, hire, onboard, mentor, and retain top-tier sales talent (including Account Executives, SDRs, and Sales Managers).
• Establish a culture of excellence, accountability, and continuous coaching and development.
• Set clear performance expectations, manage quotas, and conduct regular performance reviews.
• Revenue Generation & Pipeline Management:
• Own the company's sales target and be accountable for achieving and exceeding revenue goals.
• Oversee the entire sales pipeline, ensuring accurate forecasting and proactive management of risks and opportunities.
• Establish and monitor key sales metrics (e.g., CAC, LTV, ACV, pipeline velocity, win rates) to drive data-informed decisions.
• Customer & Partner Ecosystem:
• Build and maintain strategic relationships with key enterprise clients and partners.
• Ensure the highest levels of customer satisfaction and champion a customer-centric sales approach.
• Represent the company at industry events, conferences, and networking forums.
• Systems & Operations:
• Oversee the sales tech stack (CRM, automation, enablement tools) to maximize productivity and insight.
• Ensure accurate and timely reporting on all sales activities and results to the executive team.

Qualifications & Experience

• Minimum of 10 years of experience in sales, with at least 5 years in a senior sales leadership role (Director of Sales, VP Sales, or Head of Sales).
• Proven track record of building, scaling, and leading successful sales teams in a [SaaS/Tech/Service/Product] environment.
• Demonstrated experience in designing and implementing sales processes, compensation plans, and enablement programs.
• Consistent over-achievement of multi-million dollar annual revenue quotas.
• Deep experience selling complex solutions to enterprise clients; experience in [Your Industry, e.g., B2B Software, Fintech] is highly preferred.
• Expertise in leveraging CRM systems (e.g., Salesforce, HubSpot) and modern sales tools for forecasting and pipeline management.
• Excellent analytical, negotiation, and presentation skills.
• Bachelor's degree in Business, Marketing, or a related field; MBA is a plus.

Personal Attributes

• Strategic thinker with exceptional execution ability.
• Inspirational leader and motivator with high emotional intelligence.
• Hands-on, results-oriented, and thrives in a fast-paced environment.
• Excellent communication and interpersonal skills, with the ability to influence at all levels.
• Problem-solver with a resilient and tenacious attitude.

What We Offer

• Competitive base salary and uncapped commission/performance bonus.
• Comprehensive benefits package (Health, Dental, Vision, 401k with match).
• Equity/Stock Option plan.
• Generous PTO and flexible work arrangements.
• Continuous learning and development budget.
• Opportunity to be a key architect of the company's growth and success.